TEKsystems

Aussi connu sous: TEKSYSTEMS, TEKSystems, TEKsystemsObservé

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Valeur observée: 88,2 M $
Contrats: 174
Attributions: 7
Acheteurs: 6

This a contract against a supply arrangement established by Public Services and Procurement CanadaAttribué, 24 sept. 2026
The Information and Technology Accessibility Office is responsible for Accessibility audits of Information and Technology solutions, has adopted a new approach to collaborate with Employment Insurance on Benefit Delivery Modernization Programme to achieve accessibility conformance. The Programmer/ Analyst (lever 3) is required to serve as an Accessibility Auditor with the Information and Technology Accessibility Office to support Releases.Attribué, 8 sept. 2026
Contact Centre Modernization. The current Employment and Social Development Canada contact centre solutions are approaching contract end in the second quarter of 2027 and include aging platforms that present business and technology risks, particularly the Hosted Contact Centre Solution. To ensure continuity of critical services to Canadians and alignment with Government of Canada cloud first direction, Employment and Social Development Canada, in collaboration with Shared Services Canada as the lead for contact centre service delivery and procurement, is modernizing its contact centre environment. The Contact Centre Modernization initiative includes the migration of existing Employment and Social Development Canada contact centres to a modern, cloud based Contact Centre as a Service solution. This solution will provide a unified platform enabling Service Officers to deliver client services through multiple channels, including voice, chat, email, and text messaging. The solution will include modern operational capabilities such as intelligent routing, real time monitoring, analytics, and reporting to support efficient, reliable, and client centred service delivery. In addition to the core Contact Centre as a Service platform, the modernization includes the implementation of related operational capabilities, including knowledge management, workforce management for scheduling and capacity, workload management to support improved task distribution, and a skills repository. These capabilities will replace multiple legacy and ad hoc tools currently in use. This requirement fulfills an essential operational need to replace expiring solutions, reduce technology and service delivery risk, and support a modern, integrated contact centre environment.Attribué, 8 juill. 2026
Contact Centre Modernization The current Employment and Social Development Canada contact centre solutions are approaching contract end in the second quarter of 2027 and include aging platforms that present business and technology risks, particularly the Hosted Contact Centre Solution. To ensure continuity of critical services to Canadians and alignment with Government of Canada cloud first direction, Employment and Social Development Canada, in collaboration with Shared Services Canada as the lead for contact centre service delivery and procurement, is modernizing its contact centre environment. The Contact Centre Modernization initiative includes the migration of existing Employment and Social Development Canada contact centres to a modern, cloud based Contact Centre as a Service solution. This solution will provide a unified platform enabling Service Officers to deliver client services through multiple channels, including voice, chat, email, and text messaging. The solution will include modern operational capabilities such as intelligent routing, real time monitoring, analytics, and reporting to support efficient, reliable, and client centred service delivery. In addition to the core Contact Centre as a Service platform, the modernization includes the implementation of related operational capabilities, including knowledge management, workforce management for scheduling and capacity, workload management to support improved task distribution, and a skills repository. These capabilities will replace multiple legacy and ad hoc tools currently in use. This requirement fulfills an essential operational need to replace expiring solutions, reduce technology and service delivery risk, and support a modern, integrated contact centre environment.Attribué, 30 juin 2026
Senior Programmer Analyst need to serve as an Accessibility Auditor with The Accessibility Office, performing accessibility assessments on the public facing and employee facing screens of the upcoming releasesAttribué, 8 mai 2026
Task authorization for a Technical Architect Level 3 that will work on the migration feasibility from IBM Hosted Contact Center Service and Rogers Virtual Contact Center to Genesys CX Cloud.Attribué, 24 mars 2026
Employment Social Development Canada requires the services of an Application/Software Architect (Level 3) to work with the project team on the EI on Departmental Service Business projectAttribué, 23 mars 2026
Training Advisor services - Learning needs assessmentAttribué, 4 févr. 2026
Benefit Delivery Modernization’s Common Platform Delivery requires the expertise of Project Manager, dedicated to the various sub-projects within the workstreamAttribué, 20 oct. 2025
The purpose of this requirement is to hire a Business Architect – Level 3, to support and maintain Employment and Social Development Canada (ESDC)’s Pensions programs as part of this transformation, so that there is minimal impact to ESDC, the Pensions programs, other ESDC partners, internal and external clients, and stakeholders. This objective will be met through the provision of Application Services, IT Services, Business Services, and Project Management Services.Attribué, 1 oct. 2025
Contractor must configure 352 workstations, 352 docking stations and 704 monitors. National Accommodation Project. SDMUID #Quebec2024-10_582.Attribué, 29 août 2025
Strategic Information Technology Security Planning and Protection Consultant to support the IT Security team with the Security Assessment and Authorizations (Certification and Accreditation) of various projects and it also includes the provision of strategic advice and guidance on risk management methodology and assessment process for cloud solutions.Attribué, 14 août 2025
Project Scheduler forthe delivery of a Common PlatformAttribué, 15 juill. 2025
Services professionnels en informatique centrés sur les tâches - Services de cyber protectionAttribué, 7 juill. 2025
Modernization related to Transportation Security Clearance Program and CivilAttribué, 3 juill. 2025
Pension - Pensions Vehicle 041 TEK Systems 11 - OA#2000247. This Level 3 Change Management Consultant will play a critical role in ensuring the successful adoption of Government Of Canada (GC) Sign In by developing and executing change management strategies, stakeholder engagement plans, training programs, and communication initiatives.Attribué, 23 juin 2025
Level 3 Technology Architect (TA) to assist in the transition from the Sign in Canada Canada (SIC) and the Government of Canada Credential Federation (GCCF) to the new GC Sign In initiative.Attribué, 23 juin 2025
Employment and Social Development Canada requires an information technology (IT) Security Design Specialist Consultant level 3. The scope of work under this Task Authorization is to support the Employment and Social Delvelopment Canada IT Security team with the Security Assessment and Authorizations (aka.Certification and Accreditation) of various projects. This requirement also includes the provision of strategic advice and guidance on risk management methodology and assessment process for cloud solutions.Attribué, 2 juin 2025
Employment and Social Development Canada requires the services of a Project Coordinator to support the transition from Sign In Canada and the Government of Canada Credential Federation to the new GC Sign In and the transition of External Credential Management from Shared Services Canada to Canadian Digital Service.Attribué, 14 mai 2025
Employment and Social Development Canada requires the services of an application/Software Architect level 3 to provide the capability to integrate partner systems for data exchange.Attribué, 28 avr. 2025
Project Executive Level 3 to participate in providing the capability to integrate partner systems for data exchange.Attribué, 2 avr. 2025
A Technology Architect Level 3 is required to support and maintain Employment Social Development Canada's Pensions programs as part of this transformation, so that there is minimal impact to Employment Social Development Canada (ESDC), the Pensions programs, other ESDC partners, internal and external clients, and stakeholders.Attribué, 1 avr. 2025
Accessibility Standards Canada is looking for a database solution with the help of an Information Technology Security Design Specialist level 3 to track unmanaged data and allows to be used as a case management system at the same time.Attribué, 5 mars 2025
An IT Security Design Specialist (Level 3) is required for Canadian Digital Service's GC Sign In Program to assist with identifying relevant security requirements to enhance the security posture of the designed solution, and to develop various security artefacts in support of the solution's Security Assessment and Authorization (SA&A) activities.Attribué, 28 janv. 2025
Employment and Social Development Canada requires the services of an Information Technology Security Design Specialist (Level 3) for the assessing ancillary technologies for Employment Insurance, the development of security requirements and contributing to the Security Categorization of Employment Insurance on Benefits Delivery Modernization Programme and the associated ancillaries.Attribué, 20 janv. 2025
To developpe Microsoft Power Apps, Power Automate, and Power BI Services-Développer Microsoft Power Apps, Power Automate et Power BI ServicesAttribué, 16 janv. 2025
Employment and Social Development Canada requires the services of a Information Technology Security Threat and Risk Assessment and Certification and Accreditation Analyst (Level 3) for the assessing ancillary technologies for Employment Insurance, the development of security requirements and contributing to the Security Categorization of Employment Insurance on Benefits Delivery Modernization Programme and the associated ancillaries.Attribué, 16 janv. 2025
Information Technology Security Design Specialist level 3 to support the security assessment for the Benefits Delivery Modernization programme.Attribué, 15 janv. 2025
Business Intelligence and Data Analytic ServicesAttribué, 14 janv. 2025
Information Technology Security Threat and Risk Assessment and Certification and Accreditation Analyst level 3 to support the security assessment for the Benefits Delivery Modernization programme.Attribué, 14 janv. 2025