TBIPS-SA: B.13 Operations Support Specialist – Level 2

Reference Number: R000066387 Solicitation Number: R000066387 Organization Name: Shared Services Canada – Data Centres Solicitation Date: 2020-07-29 Closing Date: 2020-08-14 02:00 PM Eastern Daylight Saving Time EDT Anticipated Start Date: 2020-09-14 Estimated Delivery Date: 2023-09-13 Estimate Level of Effort:   20 days per resource, monthly Contract Duration: The contract period will be for three (3) years from the date of contract. Solicitation Method: Competitive Applicable Trade Agreements: WTO-AGP, CKFTA, AIT Comprehensive Land Claim Agreement Applies: No Number of Contracts: One (1) contract Requirement Details Tendering Procedure: Selective Tendering This requirement is open only to those TBIPS EN578-170432 Supply Arrangement Holders who qualified under Tier 1 for services in the Ontario Region for the following category: B.13 Operations Support Specialist – Level 2 The following SA Holders have been invited to submit a proposal: 1. 2707209 Canada Inc. o/a Kleins Consulting 2. ADGA Group Consultants Inc. 3. Cache Computer Consulting Corp. 4. DWP Solutions Inc. 5. IBM Canada Limited/IBM Canada Limitée 6. IDS Systems Consultants Inc. 7. Leverage Technology Resources Inc. 8. Nisha Technologies Inc., Contract Community Inc., IN JOINT VENTURE 9. PrecisionIT Inc,IDS Systems Consultants Inc., PrecisionERP Incorporated, in JOINT VENTURE 10. Procom Consultants Group Ltd., Emerion , IN JOINT VENTURE 11. Quarry Consulting Inc. 12. TEKSYSTEMS CANADA CORP./SOCIÉTÉ TEKSYSTEMS CANADA 13. The Halifax Computer Consulting Group Inc. 14. Thomas&Schmidt Inc. 15. TPG Technology Consulting Ltd.  Description of Work: 1.0 Objective Shared Services Canada (SSC) has a requirement for B.13 - Operations Support Specialist(s) Level 2 with a valid security level of SECRET to support and augment the operational capacity of the Facilities Management Directorate within DCSB on an as and when required basis. The Operations Support Specialist will be functionally tasked by the EDC Facilities Management Team Lead.  2.0 Background Shared Services Canada (SSC) Enterprise Data Centre (EDC) Facilities provides a service to all 43 Government Departments with the delivery of day to day Data Centre facility operations and is mandated to consolidate and modernize the Government of Canada’s data centres. The objective in centralizing the management of data centres is to improve efficiency and security and the plan is to replace legacy data centres across our partner organizations with more modern, secure, reliable facilities.  The EDC Facilities Operations (EFO) service line provides power, space, racking and stacking, cabling and capacity for a number of government departments. EFO has a commitment to partners and clients to meet and maintain all day-to-day operations and services as well as provide for future expansion. The Operations Support Specialist(s) will work under the Rack and Stack Team Leader and be responsible for assisting the EFO teams at EDC Barry and/or Borden with the day to day operational tasks and incident, problem and change management. 3.0 Scope This TBIPS-SA is for the provision of two (or more) B.13 Operations Support Specialist(s) Level 2 to provide hands on day-to-day services in support of the SSC rack and stack team. This position may require occasional overtime based on project/operational requirements. If the skills set permits, the resource may work on various projects at the same time. The following Technologies are in scope (but not limited to):

Windows operating system Microsoft Office Solutions Software (MS Word, MS Excel, MS Access) Network and cabling

7.0 Location of Work The resource must be able to work at EDC Barry and/or EDC Borden. The resource may be dedicated to either one of the EDCs or the resource may be required to travel between the two EDCs. This requirement will be detailed within the Task Authorization of each resource.

Bidders must submit two (2) resources in total. Security Requirement: Minimum Corporate Security Required: FSC - Secret Minimum Resource Security Required: Secret Contract Authority Name: Sasha Cesaratto Phone Number: 613-291-4579 Email Address: sasha.cesaratto@canada.ca Inquiries Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language. NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.-NCRIMOS@pwgsc.gc.ca