RFI for Application Performance Management 2 (APM2) Solution

Amendement 002This amendment is raised to publish a “Questions and Answers” document.The remainder of the RFI document remains unchanged.Amendement 001The RFI has been amended by:1. extending the Closing Date to November 10, 2026; and2. amending Form 1 – Response Submission Form in order to deal with the correct identification of this file.

The remainder of the RFI document remains unchanged.SSC’s APM2 Industry DayShared Services Canada (SSC) would like to invite interested organizations to attend SSC’s APM2 Industry Day. This event will take place on November 2, 2026, from 2 to 3 p.m. ET.The APM2 Industry Day is being held in parallel with and relates to the Request for Information (RFI)for Application Performance Management 2 (APM2) Solution.If you are interested in attending this Industry Day, please provide the following information in an email to the following address: agnes.kowalska2@ssc-spc.gc.ca:• Subject: APM2 Industry Day• Company name• Attendee names and contact information• Accessibility requirements (if required)Deadline for registration is November 2, 2026 by 10:00 a.m. ET.Once you have registered for the APM2 Industry Day, you will receive a link to the meeting.If you have any questions regarding this event, please contact agnes.kowalska2@ssc-spc.gc.ca.We look forward to your participation.Request for Information (RFI) for Application Performance Management 2 (APM2) SolutionThe Government of Canada (GC) is seeking to modernize and optimize the Application Performance Management (APM) enterprise observability platform used to monitor the health and performance of GC IT infrastructure, application and datacentre observability. This Request for Information (RFI) aims to gather comprehensive insight from industry on all viable infrastructure and application performance observability platform solutions that support the continuous monitoring and tracking of infrastructure and application availability and performance while providing deeper ad-hoc visibility for diagnoses.The GC is seeking industry input on the current and emerging landscape with a view of informing future procurement strategies.  The objective is to establish procurement vehicle(s) that provide access to IT observability platform solutions and supporting services, to meet the Government’s diverse operational and security requirements.Through this initiative, the GC seeks to reduce risk, increase agility, and ensure long-term availability and performance of its IT infrastructure and application through observability.Please refer to the RFI Documentation for instructions on how to submit a Response.Questions: Questions concerning this RFI must be directed to the Contracting Authority. SSC RFI for Application Performance Management 2 (APM2) Solution- Amendment 000