The Bell Contact Centre Modernization Task Authorization supports the phased migration of 14 contact centres using a single, integrated delivery approach. This Task Authorization Review Board request seeks approval to proceed with Task Authorization funding under the existing Contact Centre as a Solution contract, enabling fund release through approved Task Authorization and ensuring consistent governance, oversight, and financial control. | Contrat gouvernemental · CanPursue
The Bell Contact Centre Modernization Task Authorization supports the phased migration of 14 contact centres using a single, integrated delivery approach. This Task Authorization Review Board request seeks approval to proceed with Task Authorization funding under the existing Contact Centre as a Solution contract, enabling fund release through approved Task Authorization and ensuring consistent governance, oversight, and financial control.