Marketing Directorate is building a business case for the use of social media as a service delivery channel for Canadian citizens by use of strategic social media engagement strategy which will provide a roadmap to implement pilot projects that offer retirement planning information and retirement-related service delivery via targeted social media accounts. Experience gained from these pilots will inform Service Canada's future state for digital engagement, that is, the development of a fulsome social media service delivery channel. | Contrat gouvernemental · CanPursue
Marketing Directorate is building a business case for the use of social media as a service delivery channel for Canadian citizens by use of strategic social media engagement strategy which will provide a roadmap to implement pilot projects that offer retirement planning information and retirement-related service delivery via targeted social media accounts. Experience gained from these pilots will inform Service Canada's future state for digital engagement, that is, the development of a fulsome social media service delivery channel.