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RFI T8157-260003 - Clearing the Backlog of Air Travel Complaints at the Canadian Transportation Agency | Department of Public Works and Government Services (PSPC) · CanPursue
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Fit is part of the trial and paid plans.Closed

RFI T8157-260003 - Clearing the Backlog of Air Travel Complaints at the Canadian Transportation Agency

Department of Public Works and Government Services (PSPC)WS5666108010Federal
Open official sourceAdd to pipeline
Published
May 5, 2026
Respond by
Jun 19, 2026
Latest amendment
—1 amendment

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Description

Transport Canada requires the services of an impartial Contractor to review and issue decisions as soon as possible on all eligible Air Passenger Protection Regulations (APPR) related complaints. The purpose of this RFI is to solicit feedback from the industry and determine whether there are Alternative Dispute Resolution (ADR) firms incorporated and based in Canada, interested in the work as described in the attached draft Statement of Work. Additionally, it is important to gauge whether these firms have the experience of processing similar volumes of complaints under expedited timeframes.

File Number: DOC5668409117

Title: T8157-260003 Clearing the Backlog of Air Travel Complaints at the Canadian Transportation Agency.

DEADLINE FOR OFFERS: JUNE 19 2026, AT 2:00 PM EDT

There is no security requirement for this RFI; however, there may be a security requirement at the time of the subsequent procurement process.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

  • Amendment 1Jun 19, 2026
  • Original noticeMay 5, 2026

Documents

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Contact

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Source

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Source
CanadaBuys
Solicitation
WS5666108010
Observed
Sep 27, 2026

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