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Case and Client Relationship Management Solution | Department of Public Works and Government Services (PSPC) · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

Case and Client Relationship Management Solution

Department of Public Works and Government Services (PSPC)WS4585755327Federal
Find on CanadaBuysAdd to pipeline
Published
Mar 3, 2026
Respond by
May 6, 2026
Latest amendment
—20 amendments

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Description

AMENDMENT TO CLOSING TIME: Please disregard the SAP Business Network posting response closing time and CanadaBuys posting closing time. Unless specified otherwise in the tender opportunity, all required supporting documentation and responses must be submitted by May 6, 2026 at of 14:00 EDT. All responses submitted after 14:00 EDT will result in the submission being declared non-responsive. Participation in this bid solicitation is limited to Qualified Supplier Partnerships (QSPs) that remain qualified under ITQ#E60ZM-241989 and the bid solicitation documents will only be shared with these QSPs. This bid solicitation is being issued to satisfy the requirement of Public Works and Government Services Canada (PWGSC), on behalf of PWGSC’s Human Capital Management Solution Branch, for a Case and Client Relationship Management (CCRM) Solution. PWGSC is seeking to award up to two separate Contracts; one Contract to a CTV who will provide, operate and maintain a secure Service and one Contract to a SI to configure and implement the CMP into production.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

The source reports 20 amendments. CanPursue observed 5 of them with dates.

  • Amendment 20May 6, 2026
  • Amendment 11Jul 15, 2024
  • Amendment 10May 1, 2025
  • Amendment 3Apr 30, 2026
  • Amendment 1Apr 30, 2026
  • Original noticeMar 3, 2026

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

Related

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Linked contracts

  • CCRM Solution - SIDeloitte Inc.$3.6M
  • CCRM Solution - CTVsalesforce canada$448.4K
  • CCRM Solution - CTVsalesforce canada$448.4K

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
WS4585755327
Observed
Sep 27, 2026

The amount, value range and contract duration shown on some CanadaBuys pages are not in the open data, so CanPursue does not show them.

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