Payroll and Leave Management Services

IDRC wishes to enter into a Contract with a service provider for externally hosted (a) employee payroll services and (b) employee leave management (“time and attendance”) services. The service provider will assume “gross to net” responsibility for employee payroll and provide a bilingual (English and French) self-service web site where employees will access their payroll-related information and data. IDRC will maintain responsibility for arriving at gross salary, including all earnings, allowances, etc. and will have complete ability to write and run reports, extract data, approve payments and view/edit the status of payroll-related transactions. A rich and highly functional leave management system will allow IDRC to create, manage and administer its complex leave policies. The self-service site must allow employees to view leave balances and request leave. Supervisors will be able to review and approve/deny leave requests using a workflow system.

Service providers with experience in payroll services with characteristics similar to those of IDRC will be considered. Scope and breath of services as well as adequate internal controls are also a prerequisite for consideration. IDRC expects the provision of error-free payroll services and will work with the service provider to identify and implement improvements and cost reductions to the payroll process at IDRC.

IDRC intends to enter into an agreement for five (5) years, commencing on July 20, 2015, with an option to extend the initial term at IDRC’s discretion for one (1) 3-year period and one (1) 2-year period (for a potential total term of 10 years).