Radio Frequency Identification Shipment and Content Management Solution

Procurement of a Radio Frequency Identification Shipment and Content Management Solution The Canada Revenue Agency (CRA) has a requirement for a Radio Frequency Identification (RFID) shipment and content management solution. The solution will allow the CRA to track, trace, and manage mail and records correspondence from origin to final destination. The solution will be used at 50 CRA locations and six non-CRA locations across Canada. The software portion of the RFID shipment and content management solution must be provided as a Software as a Service. The hardware portion must be provided and installed at specific locations across Canada which must include cellular data service integration. Professional services must also be provided for configuration of the solution to optimize the CRA's intra-agency correspondence and records file tracking capabilities. The CRA intends to transition from using RFID active tags to RFID passive tags over the next two years approximately. During the transition, the CRA will use both its current inventory of 8,348 active tags and the new passive tags to be procured. The contract will include options to purchase additional quantities of hardware including maintenance and support. The contract will also include as-and-when requested professional services for the planning, designing, configuring, integration, installation and support as well as training services to provide general and in-depth knowledge of the RFID shipment and content management solution. The period of any resulting contract will be for two years with the CRA retaining the irrevocable option to extend the period of the contract for up to eight additional one-year periods. A Bidder’s Conference will be held by the CRA as a formal avenue for questions and answers to be exchanged regarding the solicitation for an RFID shipment and content management solution. Interested Bidders will have to communicate with the Contracting Authority no later than April 15th, 2021 to confirm attendance and provide the name(s) of the person(s) who will participate to the conference. Bidders who do not attend the Bidder’s Conference or do not send a representative will not be given an alternate appointment. The Bidder’s Conference will be done by video conferencing and will be held on April 20th, 2021 at 12:00pm Eastern Daylight Time. An email invitation will be sent out by the Contracting Authority to the bidder representatives who will attend. Any clarifications or changes to the solicitation resulting from the Bidder’s Conference will be included as an amendment to the solicitation. Questions must be directed in writing to the contracting authority via email at: Shawn.Woods@cra-arc.gc.ca When responding, the proposal must be delivered to the Bid Receiving Unit address indicated below. Canada Revenue Agency Bid Receiving Unit Ottawa Technology Centre Receiving Dock 875 Heron Road, Room D-95 Ottawa, ON K1A 1A2 Telephone No: (613) 941-1618 ELECTRONIC BIDS WILL NOT BE ACCEPTED. Due to the nature of this solicitation, electronic transmissions of a proposal by such means as electronic mail or facsimile is not considered to be practical and therefore will not be accepted. A bid must comply with the requirements of the bid solicitation and meet all mandatory technical evaluation criteria to be declared responsive. The responsive bid with the highest responsive combined rating of technical merit and price will be recommended for award of a contract. Proposal documents and supporting information must be submitted in either English or French. The CRA reserves the right to negotiate with suppliers on any procurement.