Employee Assistance Program (EAP) - National Services

The Canada Revenue Agency (CRA) Employee Assistance Program (EAP) services requires the services of an external Contractor to provide a variety of consulting and professional services to assist CRA’s workforce on a Canada wide platform, who may be experiencing personal, health or work-related issues by making available to them and their families an effective, confidential, neutral, and voluntary EAP, without prejudice to job security or career progression. The period of the contract will be for two years from contract award. The contract will contain irrevocable options to extend the term of the contract by up three additional one year periods under the same conditions. There are security requirements associated with this requirement. The requirement is not subject to the provisions of trade agreements. CONTRACTOR SELECTION METHODOLOGY The selection will be based on the highest responsive combined rating of technical merit and price. The ratio will be 70 % for the technical merit and 30 % for the price. SUBMISSION OF PROPOSALS Bidders are to submit proposals using an electronic/online fax service, using its own software or licensing agreement, to the only acceptable facsimile number identified in the bid solicitation issued by the CRA at 1-418-556-1811 COMMUNICATIONS CONTACT To ensure the integrity of this process, enquiries and other communications regarding the solicitation must be directed ONLY to the following: Stephanie Riley Tel: 343-553-0646 Email : stephanie.riley@cra-arc.gc.ca