Online Survey Tool

DESCRIPTION OF REQUIREMENT The Canada Revenue Agency (CRA) has a requirement for access to an externally hosted online survey tool for fifteen (15) CRA Users to manage, conduct and generate analytics for Public Opinion Research (POR). The period of the Contract will be one (1) year from Contract Award. The contract will include the irrevocable option to extend the term of the contract by up to four (4) additional one (1) year periods, under the same conditions. CONTRACTOR SELECTION METHODOLOGY A bid must comply with the requirements of the solicitation, meet all mandatory technical evaluation criteria and obtain a minimum pass mark of 50% for the point rated criteria to be declared responsive.  The selection will be based on the highest responsive combined rating of technical merit and price. The ratio will be 70% for the technical merit and 30% for the price. The responsive bid with the highest combined rating of technical merit and price will be recommended for award of a contract. Proposal documents and supporting information may be submitted in either English or French. The CRA reserves the right to negotiate with suppliers on any procurement. ADDRESS FOR SUBMISSION OF BIDS When responding, the proposal MUST be sent by fax or using an electronic/online -fax service to 418-562-3058. Bidders should keep a copy of their fax transmission report for record keeping purposes. ONLY ELECTRONIC BIDS WILL BE ACCEPTED. Due to the COVID-19 situation, the delivery of a physical (paper) proposal is not considered to be practical and therefore physical proposals will not be accepted.