Development and communications support of products relating to outreach to Indigenous Peoples

RFP # 1000331619 – Development and communications support of products relating to outreach to Indigenous Peoples. "This requirement is set aside for Aboriginal suppliers in accordance with the Procurement Strategy for Aboriginal Business." "The bidder must certify in its bid that it is an Aboriginal business or an eligible joint venture as defined within the Procurement Strategy for Aboriginal Business." Description of Requirement Obtain the services of a Contractor to develop products and recommend communication support to create and/or enhance the CRA’s documents relating to outreach with Indigenous Peoples. The Contractor is to recommend the types of communications products and channels to best support outreach efforts beyond the current scope of CRA’s documents. OVERVIEW The CRA requires the services of a Contractor to review existing documentation and research, plan, develop, and write three outreach documents:

Best practices guide for front line service personnel on providing support to Indigenous clients needed to help them access benefit programs; Information guide for Indigenous individuals regarding personal income taxes returns and benefit programs; and Information guide for Indigenous public service bodies regarding the various tax obligations that apply to them (e.g. the issuance to T4 slips to employees, T5007 slips to social assistance recipients, filing information returns).

The Contractor is required to provide recommendations (including estimates for design, production and deployment) about appropriate outreach tools such as printed products, advertising materials, social media content, etc., that would support outreach activities. The recommendations will highlight relevant tax and benefits information, CRA services and tools, etc. The Contractor will: • Plan, review existing documentation and research, modify, write and/or review documents provided by the CRA ; • Create documentation that is suited for target audiences (e.g., Indigenous Peoples); • Provide communications consultation advice to support development of outreach materials and other tools and approaches to reach the target audience; • Create outreach information guides and best-practice guide, and make recommendations about other types of outreach materials and tools that are appropriate for reaching the target audience; • Prepare outreach information guides and best-practice guide using clear, appropriate, and professional language; • Structure outreach information guides and best-practice to project an appropriate corporate image; • Ensure confidentiality with respect to organizational or client information and data. TRADE AGREEMENTS This procurement is set aside from the international trade agreements under the provision each has for set-asides for small and minority businesses. Further to Article 1802 of the Agreement on Internal Trade (AIT), AIT does not apply to this procurement CONTRACT AND OPTIONS PERIODS The Services will be required from date of Contract award to 31 March 2017 inclusive, with two irrevocable options to extend the contract period for up to six additional months, to be exercised in 3-month increments. Contractor Selection Methodology The Bidder must meet all mandatory criteria applicable to this solicitation. Only the bids meeting the mandatory criteria will be evaluated and scored in accordance with the point rated evaluation criteria. Any proposal that does not achieve the minimum score of 34 points out of 60 on the point rated evaluation will be considered non-compliant and will receive no further consideration. To determine an overall score for each proposal, technical and price will each be given a rating value; in this case, 60% for technical and 40% for price, and then combined to derive a total combined rating. The Bidder recommended for award of the Contract will be the compliant Bidder achieving the highest combined rating. All enquiries regarding this Request for Proposal must be directed in WRITING (see email address below) to: CONTRACTING Authority: Michael Yaehne Senior Supply/Business Analyst Contracting Division Canada Revenue Agency Tel. Number : (613) 995-4627 Email Address : Michael.Yaehne@cra-arc.gc.ca