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TASK- BASED INFORMATICS PROFESSIONAL SERVICES (TBIPS) Tier 2 - HELP DESK SPECIALISTS FOR DND | Public Works and Government Services Canada · CanPursue
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Fit is part of the trial and paid plans.Closed

TASK- BASED INFORMATICS PROFESSIONAL SERVICES (TBIPS) Tier 2 - HELP DESK SPECIALISTS FOR DND

Public Works and Government Services CanadaW6369-17P5LP/AFederal
Find on CanadaBuysAdd to pipeline
Published
Mar 20, 2018
Respond by
May 3, 2018
Latest amendment
—2 amendments

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Description

Trade Agreement: CETA / WTO-AGP / NAFTA / CFTA / FTAs with Peru / Colombia / Panama / Korea Tendering Procedures: Suppliers on permanent list or able to meet qualification requirements Competitive Procurement Strategy: Lowest/Lower Bid Comprehensive Land Claim Agreement: No Nature of Requirements:

Notice of Proposed Procurement (NPP)

Task-Based Informatics Professional Services (TBIPS) Requirement for Help Desk Services

Solicitation Number: W6369-17P5LP/A Contracting Authority: Luc Laplante Organization name: PWGSC/STAMS Phone Number: 613-406-9015 E-Mail: luc.laplante@tpsgc-pwgsc.gc.ca

This requirement is for: Department of National Defence (DND)

Only TBIPS SA Holders currently holding a TBIPS SA for Tier 2, in the B.10 Helpdesk Specialist category, in the National Capital Region under the EN578-170432 series of SAs are eligible to compete. The TBIPS SA EN578-170432 is incorporated by reference and forms part of this bid solicitation, as though expressly set out in it, subject to any express terms and conditions contained in this bid solicitation.

Number and proposed period of contract(s)

It is intended to result in the award of (up to) 2 contract(s), each for 1 year plus 2 one-year irrevocable options allowing Canada to extend the term of the contracts.

Description of the requirement

This bid solicitation is being issued to satisfy the requirement of DND (the "Client") for Task-Based Informatics Professional Services (TBIPS) under the TBIPS Supply Arrangement (SA) method of supply. The requirement is for the provision of help desk specialists and on-site technicians to compliment DND IT support during high volume and special projects such as the upcoming relocation of DND personnel to the new Carling campus.

The Resource Categories described below are required on an as and when requested basis in accordance with the TBIPS SA Annex "A":

Resource Category Level of Expertise Estimated Number of Resources Required B.10 Helpdesk Specialist 1 21

All requirements will be authorized through Task Authorizations issued in accordance with the Contract.

Partial bids will not be accepted.

Security Requirement

SRCL: Common PS SRCL #19 1.The Contractor must, at all times during the performance of the Contract, hold a valid Facility Security Clearance at the level of SECRET, issued by the Canadian Industrial Security Directorate (CISD), Public Works and Government Services Canada (PWGSC). 2.The Contractor personnel requiring access to PROTECTED/CLASSIFIED information, assets or sensitive work site(s) must EACH hold a valid personnel security screening at the level of RELIABLITY STATUS, CONFIDENTIAL or SECRET as required, granted or approved by CISD/PWGSC. 3.The Contractor MUST NOT remove any PROTECTED/CLASSIFIED information from the identified work site(s), and the Contractor must ensure that its personnel are made aware of and comply with this restriction. 4.Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PWGSC.

Incumbent

Vendor name(s): IBISKA Telecom Inc. Contract Value: $5,000,000

Vendor name(s): IBM Canada Ltd Contract Value: $6,000,000

Inquiries

Inquiries regarding this RFP requirement must be submitted to the PWGSC Procurement Authority above.

IMPORTANT NOTICE TO BIDDERS

1. This solicitation document is available in PDF format only.

2. Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed on an annual basis. If you wish to find out how you can be a ?Qualified SA Holder?, please contact RCNMDAI.-NCRIMOS@pwgsc.gc.ca

3. This bid solicitation allows bidders to use the epost Connect service provided by Canada Post Corporation for bid submission.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Named in the description
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

The source reports 2 amendments. CanPursue observed 1 of them with dates.

  • Amendment 2May 1, 2018
  • Original noticeMar 20, 2018

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

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Linked contracts

No related records observed.

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
W6369-17P5LP/A
Observed
Sep 18, 2026

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