CanPursue

Research

  • Search
  • Opportunities
  • Buyers
  • Suppliers
  • Contracts
  • Awards

Intelligence

  • OverviewAccount required
  • WatchlistsAccount required
  • PipelineAccount required
  • IntelligenceAccount required
Create free account

Sign in

⌘K
ENFR
Enterprise Information Technology Service Management (EITSM) | Public Works and Government Services Canada · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

Enterprise Information Technology Service Management (EITSM)

Public Works and Government Services CanadaW6369-12P5UB/AFederal
Find on CanadaBuysAdd to pipeline
Published
Apr 11, 2012
Respond by
May 24, 2012
Latest amendment
—1 amendment

See how this opportunity fits your company

Create a free account and describe your company. With the trial, CanPursue checks every opportunity against it and explains the fit.

Create free account

Who won similar work

Create a free account to see past contracts like this one: who won and at what price.

Create free account

Description

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru FTA/Canada-Colombia FTA Tendering Procedures: All interested suppliers may submit a bid Attachment: None Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: ***The Solicitation closing date has been extended from May 22, 2012 to May 24, 2012.***

REQUEST FOR PROPOSAL (RFP) FOR INFORMATICS PROFESSIONAL SERVICES

Introduction

The Department of Public Works and Government Services Canada (PWGSC) is soliciting proposals from Bidders, on behalf of its client the Department of National Defence, for the provision of informatic professional services on an "as and when requested" basis in support of the Enterprise Information Technology Service Management (EITSM) project.

Objective

This bid solicitation is being issued to satisfy the requirement of the Department of National Defence (DND) (the "Client") for the provision of informatics professional services to meet the challenges of Enterprise Information Technology Service Management project.

The EITSM project seeks to implement an enterprise service lifecycle approach (service strategy, service design, service transition, service operation and continual service improvement), using the Information Technology Infrastructure Library (ITIL) framework, in the designated and classified (SECRET) domains both at the strategic (garrison) and tactical (deployed) levels.

To achieve Enterprise ITSM, there will be a need to transition from multiple existing services (e.g. the Air Force currently provides their own incident management, configuration management and change management, using the Axios assyst toolset and have their own service desk) to centralized services, using the Axios assyst toolset as the standard. This will require the migration and integration from existing toolsets used for incident, problem, configuration, change and release management, etc., to the assyst toolset.

Contract Period and Options

The period of the Contract will be for an initial one-year period with the option to extend the term of the Contract by up to three additional one-year periods under the same terms and conditions.

Security Requirement

There is a security requirement associated with this requirement. The Contractor must hold a valid Facility Security Clearance at the level of SECRET and Contractor personnel requiring access to CLASSIFIED information, assets or sensitive work site(s) must each hold a valid personnel security screening at the level of SECRET.

For additional information, consult Part 6 - Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses.

Controlled Goods Program: This procurement is subject to the Controlled Goods Program. Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

  • Amendment 1May 30, 2013
  • Original noticeApr 11, 2012

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

Related

More from this buyer

  • High Density Mobile ShelvingDec 15
  • Accommodations - Temecula, CaliforniaMar 31
  • Accommodations - Borrego Springs, CaliforniaMar 31
  • Medium/Large Vessel Recycling ServicesMar 30
  • Furniture for Work SpacesApr 23

Linked contracts

No related records observed.

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
W6369-12P5UB/A
Observed
Sep 18, 2026

The amount, value range and contract duration shown on some CanadaBuys pages are not in the open data, so CanPursue does not show them.

Never miss an amendment

Track this opportunity in your pipeline and watchlists with a free account.

Create free account