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REQUEST FOR INFORMATION FOR A USER TESTING AND RESEARCH PLATFORM FOR EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA | Department of Employment and Social Development (ESDC) · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

REQUEST FOR INFORMATION FOR A USER TESTING AND RESEARCH PLATFORM FOR EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA

Department of Employment and Social Development (ESDC)100031622Federal
Find on CanadaBuysAdd to pipeline
Published
Aug 10, 2026
Respond by
Sep 8, 2026
Latest amendment
—2 amendments

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Description

ESDC requires a cloud-based, Commercial-Off-The-Shelf (COTS) Software-as-a-Service (SaaS) User Testing and Research Platform (the “Platform”) to plan, execute, analyze, and store user research and usability testing in French and English across programs and digital products—supporting evidence-based service and product decisions. The Platform will help user researchers and designers within the department improve navigation and user flow of web content and validate design concepts while enabling secure data handling, accessibility-compliant participant experiences, and integrations with existing collaboration and analytics tools.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

The source reports 2 amendments. CanPursue observed 1 of them with dates.

  • Amendment 2Sep 8, 2026
  • Original noticeAug 10, 2026

Documents

No attachments listed in the open data.

Contact

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Related

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  • Request for Information (RFI) on Accessible Digital Technologies including Artificial Intelligence SystemsJan 29

Linked contracts

No related records observed.

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
100031622
Observed
Sep 27, 2026

The amount, value range and contract duration shown on some CanadaBuys pages are not in the open data, so CanPursue does not show them.

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