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Create free accountESDC requires the professional services to provide facilitation services for the delivery of the virtual training: Dealing with Crisis in a Call Centre Environment. This virtual training will need to be delivered an estimated minimum of 40 times up to a maximum of 50 times. The current number of learners is approximately 1,600 employees. The minimum of planned English session is estimated to be 34, and the minimum of planned French session is 10. The difference between the minimum number of 40 and the maximum number of 50 is to cover situations of unplanned learner absence.
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
The source reports 3 amendments. CanPursue observed 1 of them with dates.
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