Learning Management Solution (LMS)

Trade Agreement: Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements:

Learning Management Solution (LMS)

T8086-192304/A Conn-Harbinson, Margo Telephone No. 613-858-8108 Email margo.conn-harbinson@tpsgc-pwgsc.gc.ca

THE PURPOSE OF THIS AMENDMENT IS TO EXTEND THE CLOSING DATE OF THE BID SOLICITATION FROM 14 APRIL 2021, 2:00 PM EDST, TO 20 APRIL 2021, 2:00 PM EDST. NO FURTHER EXTENSIONS WILL BE GRANTED.

ACQUISITION OF FULLY HOSTED LEARNING MANAGEMENT SOLUTION (LMS)

This Bid Solicitation is being issued to satisfy the requirement of Transport Canada (TC) (the "Client") for the provision of a fully hosted Learning Management Solution, including an annual Software-as-a-Service (SaaS) Subscription License to use the Licensed Software in accordance with the terms of the Contract, and for Software Maintenance and Support Services thereon, and for all Hosting Services related to the Learning Management Solution component identified in Part 7, Annex A - Statement of Requirements.

All components of the Solution must be available to the Users 24 hours a day, 7 days a week, 365 days a year (as described in the Contract and outside the periods of Scheduled Maintenance), and operate at all times in accordance with Transport Canada Technical Standards and Environment described in the bid solicitation, in Part 7, Annex A - Statement of Requirements. The solution must be available in the end user’s choice of English and French, Canada’s two official languages.

The required solution includes the provision of Subscription Services and associated infrastructure to host the solution, as detailed in Annex A - Statement of Requirements. The solution includes, but is not limited to, the following:

a) granting to Canada a non-exclusive, Entity wide, Subscription License to use the Subscription Services, in English and French, in accordance with the terms of this Contract, including the Statement of Requirements;

b) providing all Hosting Services, in the operating environment, as detailed in the SOR;

c) providing the Learning Management Solution Documentation described herein;

d) providing the Learning Management Solution Training Documentation described herein;

e) providing Learning Management Solution Maintenance and Support describe herein;

f) providing Implementation services, including initial set-up, installation, indexing and testing of the solution, up to and including System Acceptance;

g) providing Data Conversion, Configuration and Migration as describe herein;

h) providing Professional Services, as and when requested by Canada, in accordance with the Task Authorization (TA) process described herein;

i) providing Training services, as and when requested by Canada, in accordance with the TA process descripted herein;

j) providing any and all Online Training, as and when requested by Canada, in accordance with the TA process descripted herein;

k) providing access to all forums and Frequently Asked Questions (FAQ) resources; and

l) providing all the Contract Deliverables in accordance with the Contract.

It is the intent of the Client that the Initial Contract Period will be for Subscription Services for a period of three (3) years plus seven (7) one year optional periods (Option Years 1 to 7).

Documents may be submitted in either official language of Canada.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.