APPLICATION PERFORMANCE MONITORING

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru FTA/Canada-Colombia FTA Tendering Procedures: All interested suppliers may submit a bid Attachment: YES (MERX) Electronic Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: Application Performance Management Software Solution

Canada has an initial requirement for a commercially available Application Performance Management Software Solution (the "Software Solution") for approximately 4 Physically Populated CPU Sockets, and 7 Monitoring Agents. The required Software Solution must include the Licensed Software, a 12-month warranty, software maintenance and support, and documentation. Training and professional services must also be provided, if requested. The bid solicitation is intended to result in the award of a contract for 1 year, plus 6 one-year irrevocable option(s) allowing Canada to extend the term of the contract.

As background information, Transport Canada has an initial requirement for 4 physical Monitoring Servers and 7 Monitoring Agents that will be used to monitor an estimated 225 web applications running on approximately 55 web application Servers. It is also estimated that there will be approximately 4 additional physical Monitoring Servers and 3 additional Monitoring Agents that can potentially be added during the contract periods, assuming project success, available funding and appropriate approvals. Assuming full project deployment, an estimated 300 applications may be monitored by approximately 80 web application Servers. It is also estimated that there will be 5 administrators, 50 developers with the potential for an additional 5 administrators and 25 developers to be added to the project deployment during the contract periods, respectively.

It must be noted that for licensing purposes, the number of physically populated CPU sockets found on the physical monitoring Servers will be used and if required by the contractor's solution, the number of physical monitoring agents found on the application Servers. If a contractor's solution does not require monitoring agents, then all license costs, other than maintenance and support, must be included in the physically populated CPU socket cost. It must be noted that no other measurement will be used for licensing purposes other than physical populated CPU sockets and where applicable monitoring agents.

The Software Solution must be available to the Client Users 24 hours a day, 7 days a week, 365 days a year, in English and if available, in French, and operate at all times in accordance with the Statement of Requirements in the Client's operational environment described in the bid solicitation. The term "Client User" refers to the employees of the Government of Canada, the Minister's office and staff, and other individuals authorized by the Client to perform services in relation to the business and affairs of the Client, including contractors or consultants performing work for the Client from time to time. The Client is Transport Canada (TC).

The requirement is subject to the provisions of the World Trade Organization Agreement on Government Procurement (WTO-AGP), the North American Free Trade Agreement (NAFTA), the Canada-Chile Free Trade Agreement (CCFTA), the Agreement on Internal Trade (AIT), the Canada-Peru Free Trade Agreement (CPFTA), and the Canada-Columbia Free Trade Agreement.

There is a security requirement associated with this procurement. For additional information, see Part 7 - Resulting Contract Clauses. Bidders should consult the "Security Requirements on PWGSC Bid Solicitations - Instructions for Bidders" document on the Departmental Standard Procurement Documents: (http://www.pwgsc.gc.ca/acquisitions/text/plain/plain-e.html#top) Website.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.