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REQUEST FOR INFORMATION (RFI) : BILINGUAL CALL ANSWERING SERVICE PROVIDERS ACROSS CANADA | Employment and Social Development Canada · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

REQUEST FOR INFORMATION (RFI) : BILINGUAL CALL ANSWERING SERVICE PROVIDERS ACROSS CANADA

Employment and Social Development Canada100022841Federal
Find on CanadaBuysAdd to pipeline
Published
Sep 6, 2024
Respond by
Nov 22, 2024
Latest amendment
—4 amendments

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Description

AMENDMENT #3 IS RAISED TO EXTEND THE CLOSING DATE TO NOVEMBER 22 AT 2:00 PM DST AND SUPPLY QUESTION AND ANSWER DOCUMENT,

AMENDMENT #2 IS RAISED TO EXTEND THE CLOSING DATE TO NOVEMBER 6 AT 2:00 PM DST.

AMENDMENT #1 IS RAISED TO EXTEND THE CLOSING DATE TO OCTOBER 23 AT 2:00 PM EDT.

****************************************************

REQUEST FOR INFORMATION (RFI) : BILINGUAL CALL ANSWERING SERVICE PROVIDERS ACROSS CANADA

The purpose of this Request for Information (RFI) is to obtain a better understanding of current industry capabilities regarding services for the requirement described in this document, namely a National 24 hours a day telephone answering service including weekends and holidays.

Through this Request for Information (RFI), the Labour Program of Employment and Social Development Canada (ESDC) is seeking to consolidate the calls from employers reporting a serious injury, fatality or refusal to work due to a potential danger to centralized 24 hour telephone answering service. ESDC is also seeking vendors’/suppliers’ feedback on their experience and ability to satisfy the requirement and to provide suggestions on how the eventual solicitation might be structured.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

The source reports 4 amendments. CanPursue observed 1 of them with dates.

  • Amendment 4Nov 22, 2024
  • Original noticeSep 6, 2024

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

Related

More from this buyer

  • National Moving Services - Request for Supply Arrangement (RFSA) - Wave BOct 11
  • ESDC National Cabling, Dismantling, Installation, Staging and Repair Services (CDISSR) - Request for Supply Arrangement (RFSA)Dec 27

Linked contracts

No related records observed.

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
100022841
Observed
Sep 27, 2026

The amount, value range and contract duration shown on some CanadaBuys pages are not in the open data, so CanPursue does not show them.

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