Request for Proposals (RFP) – Customer Relationship Management (CRM) Design Consulting

Request for Proposals (RFP) – Customer Relationship Management (CRM) Design Consulting About Farm Credit Canada (FCC): FCC is Canada’s leading agriculture lender, with a healthy portfolio of more than $36 billion. Our employees are dedicated to the future of Canadian agriculture and its role in feeding an ever-growing world. We provide flexible, competitively priced financing, management software, information and knowledge specifically designed for the agriculture and agri-food industry. As a self-sustaining Crown corporation, our profits are reinvested back into the agriculture and food industry we serve and the communities where our customers and employees live and work while providing an appropriate return to our shareholder. For more information, visit www.fcc.ca or follow us on Facebook, LinkedIn, Instagram and on Twitter @FCCagriculture RFP Scope: FCC has recently determined that it will pursue the development of a custom designed CRM solution. As FCC pursues this direction, it has identified a need for external consulting support that can provide industry knowledge on CRM products and features, to help guide and inform FCC’s design. FCC will expect the successful vendor to demonstrate experience successfully advising clients on best practises for custom-building CRM solutions. FCC is seeking a consulting partner and is not seeking proposals from CRM software manufacturers, or resellers.  RFP Schedule:

RFP issue date: July 11, 2019 Vendor questions accepted until: July 22, 2019 at 2:00 PM RFP closing date and time: August 6, 2019 at 2:00 PM

RFP Process Considerations: Vendors should note that:

this opportunity notice references a non-binding, competitive RFP, not a call for tenders. FCC is not obligated to proceed with the work described in the RFP scope, and may cancel the RFP at any time. FCC’s procurement process allows for negotiation between FCC and one or more vendors, prior to awarding a contract.

Requesting the RFP Document: Capable vendors who are interested in receiving a copy of the RFP document are to contact: Mike Humble Corporate Procurement Manager Farm Credit Canada procurement@fcc.ca Note: Vendors do not receive the RFP document by registering for the list of interested suppliers (“LIS”) on buyandsell.ca. Vendors must request the RFP document through FCC’s designated RFP contact.