Development, Configuration and Implementation Services- Microsoft Dynamics CRM

The Enterprise Resources Planning (ERP) Systems Replacement program is a key initiative which will be a priority for the International Development Research Centre (IDRC) over the coming two years. The program is comprised of replacing existing ERP software used within IDRC for both its’ Grants and Project Management system and the current ERP used for financials, procurement and other internal processes. In addition to replacing their existing ERP systems, IDRC is reviewing all of their workflows and internal processes in order to increase automation, gain efficiency and realize overall cost savings. IDRC is issuing two RFPs to support this initiative. Specific to this RFP, IDRC requests proposals from Microsoft certified service partners with expertise in implementing Microsoft Dynamics CRM solutions. IDRC is implementing a new Grants and Project Management system based on the Microsoft Dynamics CRM platform to replace its current, custom built Grants and Project Management system. IDRC has the licenses and requires a partner to help with developing, configuring and implementing the solution. A second RFP 15160007 has been issued for the replacement of the current financial ERP, the project is named “ERP Financial”. IDRC will be contracting for Microsoft Dynamics NAV and an integrator in RFP 15160007. It is the intent of IDRC to issue two separate contracts and Proponents are free to respond to either or both. The “go-live” date for this project is April 1st, 2016.