TBIPS: B.13 Operations Support Specialist - Level 2

NOTICE OF PROPOSED PROCUREMENT (NPP) For TASK BASED INFORMATICS PROFESSIONAL SERVICES (TBIPS) Reference Number: R000013301 Solicitation Number: R000013301 Organization Name: Shared Services Canada – Service Delivery and Management Solicitation Date: 2017-07-17 Closing Date: 2017-08-01 02:00 PM Eastern Daylight Saving Time EDT Anticipated Start Date: 2017-10-01 Estimated Delivery Date: 2018-09-30 Estimate Level of Effort:   20 days per resource, monthly Contract Duration: The contract period will be for one (1) year from the date of contract with irrevocable options to extend it for up to two (2) additional one-year periods Solicitation Method: Competitive Applicable Trade Agreements: WTO-AGP, NAFTA, AIT Comprehensive Land Claim Agreement Applies: No Number of Contracts: One (1) Task-Based contract Requirement Details Tendering Procedure: Selective Tendering This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the following category: B.13 Operations Support Specialist, Level 2 The following SA Holders have been invited to submit a proposal: 1. Adirondack Information Management Inc., Amita Corporation, Artemp Personnel Services Inc., The AIM Group Inc.,in JOINT VENTURE 2. Adobe Systems Canada Inc. 3. Calian Ltd. 4. Fujitsu Consulting (CANADA) Inc./Fujitsu Conseil (Canada) Inc. 5. Lightning Tree Consulting, Burbek, and P.G. Rodier Consulting in Joint Venture 6. NATTIQ INC., ADGA GROUP CONSULTANTS INC., IN JOINT VENTURE 7. Nisha Technologies Inc., Contract Community Inc., IN JOINT VENTURE 8. Prolity Corporation 9. Promaxis Systems Inc 10. RS Tec Systems Inc 11. S.i. Systems Ltd. 12. StoneShare Services Inc. 13. TEKSYSTEMS CANADA INC./SOCIETY TEKSYSTEMS CANADA INC. 14. The Devon Group Ltd. 15. Valcom Consulting group Inc.

Description of Work

Background  Shared Services Canada (SSC), National Security Portfolio (NSP), Defence Compute Services (DCS) is responsible for the provision of Enterprise class computing capabilities, data communications infrastructure, data center facilities, data processing platforms, and data processing services to the member departments of the Government of Canada which provide Defence and Security to the nation on a whole of Canada scale. Roles include the planning, engineering, integration, delivery and support of secure and non-secure Information Technology (IT) services, products and systems that meet the communications needs of the Department of National Defence (DND), including the Canadian Forces (CF), the Royal Canadian Mounted Police (RCMP), and, Canada Border Services Agency (CBSA), Correctional Service of Canada (CSC), Financial Transactions and Reports Analysis Centre, and Public Safety Canada. As well as other Government departments as may request assistance or support. DCS is also an authority within NSP for the provision of integrated IT services, enterprise IT infrastructure support, and Asset Control, including Shipping and Receiving, Inventory Intake, Inventory Storage, Inventory Tracking, and IT Inventory Disposal. SSC, NSP, DCS is responsible for operation, maintenance and support of all in-scope data centers serving central Canada, and the National Capital Region (NCR). This includes the day-to-day support of a mixture small single purpose to medium sized general purpose Server Room (SRs), to enterprise class Data Centre (DC) environments, Communications Rooms (CRs), as well as other special purpose Controlled Access Rooms (CARs). Priorities are to support Operational environments serving the Defence and Security client communities of SSC, also including Test and Development Centre (TDC) environments, the Designated Network (D-NET, including the DWAN), the Classified Networks (C-NET, including CSNI) primarily in two physical locations (CFB Borden, Ontario, and multiple sites in Ottawa, Ontario (the NCR)). DCS interacts directly with the administrators, clients, security authorities, project teams, and Public Works and Government Services Canada (PWGSC) as well as other facilities providers, landlords and lease holders, to ensure suitable and stable resources, and allocate appropriate provisioning to support current and forecasted needs and expectations. SSC, NSP, DCS 3-7 is responsible for operation, maintenance and support of Physical IT Security and Asset Control in all in-scope data centres serving central Canada, and the National Capital Region (NCR). This includes responsibility for all physical security devices and systems, and security, as well as Asset Control, including Shipping and Receiving, Inventory Intake, Inventory Storage, Inventory Tracking, and IT Inventory Disposal, and Cataloguing, of all IT Assets within all in-scope CARs and Warehouses. SSC, NSP, DCS 3-7 to provide physical security services to users and subcontractors in the NCR on behalf of the military police and DND for controlled access sites and provide escort services to secured locations throughout the NCR as requested by the Technical Authority (TA), in order to minimize downtime and provide continued service to DND. To physically change, install, and maintain KABA Unican locks throughout the NCR on an as needed basis to continue to secure protected rooms and maintain secure environment for partner dept. To continually assess rooms to maintain integrity of secure locations via onsite visual security inspections as required as per DND security standing orders.

Bidders must submit one bid for the resource category. Bidders must submit three (3) resources per category. There is currently an incumbent performing the work.

Security Requirement: Minimum Corporate Security Required: Designated Organization Screening (DOS) - Secret Minimum Resource Security Required: Secret Contract Authority Name: Sasha Cesaratto Phone Number: 613-291-4579 Email Address: sasha.cesaratto@canada.ca Inquiries Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language. NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.-NCRIMOS@pwgsc.gc.ca