CanPursue

Research

  • Search
  • Opportunities
  • Buyers
  • Suppliers
  • Contracts
  • Awards

Intelligence

  • OverviewAccount required
  • WatchlistsAccount required
  • PipelineAccount required
  • IntelligenceAccount required
Create free account

Sign in

⌘K
ENFR
IT Service Management Tool (Ticketing System) for the Parliamentary Protective Services | Canadian public procurement · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

IT Service Management Tool (Ticketing System) for the Parliamentary Protective Services

Not providedPPS-RFP-2021-088Federal
Find on CanadaBuysAdd to pipeline
Published
Dec 29, 2021
Respond by
Jan 26, 2022
Latest amendment
—3 amendments

See how this opportunity fits your company

Create a free account and describe your company. With the trial, CanPursue checks every opportunity against it and explains the fit.

Create free account

Who won similar work

Create a free account to see past contracts like this one: who won and at what price.

Create free account

Description

Amd 002- The purpose of this amendment is to extend the closing date until January 26th, 2022 at 2pm.Amd-001- The purpose of this amendment is to extend the closing date until January 24th, 2022 at 2pm.The Service has identified a need for a cloud-based ticketing solution that is modular with features and functionalities to automate workflows for incident and request management with reporting capabilities, a knowledge base, service catalogue, dashboards and a self-service portal with the ability to submit requests.The service catalogue feature shall allow different business functions in PPS to manage different types of tickets independently with the ability to designate an administrator for each business function.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

The source reports 3 amendments. CanPursue observed 1 of them with dates.

  • Amendment 3Jan 25, 2022
  • Original noticeDec 29, 2021

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

Related

More from this buyer

No related records observed.

Linked contracts

No related records observed.

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
PPS-RFP-2021-088
Observed
Sep 18, 2026

The amount, value range and contract duration shown on some CanadaBuys pages are not in the open data, so CanPursue does not show them.

Never miss an amendment

Track this opportunity in your pipeline and watchlists with a free account.

Create free account