NCC Professional Services for the Ombudsman Responsibilities, National Capital Region

The National Capital Commission (NCC) is requesting proposals from Professionals interested in the provision of Ombudsman related responsibilities in accordance with the Terms of Reference. The Ombudsman shall provide members of the public, in the official language of their choice, with an independent, confidential, neutral, fair and equitable mechanism for resolving complaints, when all other redress avenues have been exhausted. To be considered, your proposal must be received no later than 3 p.m. Ottawa time on December 13, 2016 at the National Capital Commission, 2nd Floor Security Centre, 40 Elgin Street in Ottawa, Canada, K1P 1C7, with a reference to tender file #NR85. Faxed, email or late submissions will not be accepted. Enquiries regarding this tender must be submitted in writing as early as possible within the solicitation period to the Senior Contract Officer, Nathalie Rheault by email at nathalie.rheault@ncc-ccn.ca or by facsimile at 613-239-5007, and the telephone number is 613-239-5678 ext. 5080. Enquiries should be received no later than seven (7) calendar days prior to the date set for solicitation closing to allow sufficient time to provide a response. Enquiries received after that time may result in an answer not being provided. To ensure consistency and quality of the information provided to Bidders, the Senior Contract Officer shall examine the content of the enquiry and shall decide whether or not to issue an amendment. All enquiries and other communications related to this tender sent throughout the solicitation period are to be directed ONLY to the Senior Contract Officer named above. Non-compliance with this requirement during the solicitation period can, for that reason alone, result in disqualification of a tender. Note that amounts quoted in this RFP are in Canadian dollars. Payment is net 30 days. There will be no public opening for this Request for Proposal. The procurement process of this tender is subject to Chapter 10 of the North American Free Trade Agreement. The official Government Electronic Tendering Service website is http://buyandsell.gc.ca . Please ensure that you download your document from this site, in order to obtain all information related to the tender. It is your responsibility to ensure that you have received all the posted tender information to ensure tender compliance and not be disqualified.