Learning Management System

Objective: To procure and setup a Software-as-a-Service (SaaS) cloud-based LMS solution that meets INFC’s learning management needs for the next 3 to 5 years. It is expected that INFC will have an ongoing need for this type of solution beyond that point following a future re-assessment. Background: Infrastructure Canada (INFC) leads federal efforts to ensure that Canadians benefit from world-class, modern public infrastructure. We achieve this by making investments, building partnerships, developing policies, delivering programs, and fostering knowledge. The department is a key funding partner, working with provinces, territories, municipalities, the private sector and non-profit organizations, along with other federal departments and agencies to help build and revitalize the infrastructure Canadians need and use every day. In order to meet and sustain these efforts, INFC needs to assign, deliver and track training, including mandatory Government of Canada training and custom INFC training so all duties required of INFC employees can be performed. This is in addition to courses offered by the Canada School of the Public Service (CSPS). Meeting each specific duty is not restricted to a specific organizational unit (e.g. programs group for a specific region) or functional group (e.g. administrative assistants) at INFC. To help accomplish this, INFC needs to implement a department-wide Learning Management System (LMS) to provide a one-window learning portal for all 650 INFC employees (expected to increase slightly in the next few years, but we can’t foresee exceeding 1 000). INFC is also required to maintain a comprehensive learning file and history for each of its employee and pass this information to any other government department or agency where INFC employee may move to in their career. As part of good governance, INFC is also required to conduct reporting on HR programs, including learning activities. The LMS would, in part, host training and learning content that is developed by INFC using specific Authoring software (obtained separately from this Contract). In the interest of collaboration, a limited number of public servants in other public sector organizations may be granted temporary access to the LMS (e.g. infrastructure counterparts at the provincial or territorial level) in order for them to have access to very specific learning content. Notes:

Criterion #MT-IT2 has been modified slightly. Refer to question # 22 in the newest Q&A document. Bidders are asked to cover PRT-U2 and PRT-U3 in part 3 of the second live demonstration. Criteria # PRT-U13 and PRT-U18 have been modified slightly and the new version is in the newest Q&A document. Criterion # MT-IT2 and RFP article 2.2.1 have been modified and the new version is in the newest Q&A document. Criterion # PRT-U12 has been modified and the new version is in the newest Q&A document. A document containing questions from bidders and INFC's responses to them has been posted. The live demonstration structure and guidance document has been posted in both official languages.