TBIPS - B.4 Business Continuity/Disaster Recovery Specialist

The Enterprise and Corporate Services Branch (ECSB) of the Chief Information Office (CIO) has a requirement for a Senior Business Continuity/Disaster Recovery Specialist to provide the following services related to the implementation of the IT Service Continuity program with a focus on closing recoverability gaps. 3. TASKS YEAR ONE (1) OF ITSCM PROGRAM IMPLEMENTATION 1) Initiate the IT Service Continuity Management Program implementation using the existing implementation plan and project plan 2) Develop a work plan for the first fiscal year to accomplish the items listed below. 3) Perform IT Service Continuity Management Program implementation tasks: a. Incorporate ITSCM requirements into aspects of the System Development Life Cycle (SDLC), so that all new IT projects include business based recovery requirements in their systems architecture designs and project cost estimates. Specifically, incorporate ITSCM requirements into the Project Management Framework, Business Analysis processes and templates and IT security processes and templates. b. Define Recovery Requirements: Perform a departmental IT system focused Business Impact Assessment (IT BIA) which will define business based recovery requirements for critical IT systems. c. Document Recoverability Gaps in Detail: Document current recovery capabilities gaps against the IT BIA recovery requirements d. Provide the IT BIA recovery requirements to Shared Services Canada (SSC), as input to the Data Centre Consolidation project to create the ability to recover critical IT systems within acceptable time frames, mitigating the current risk. e. Develop a CIO IT Service Continuity Management response plan to guide and govern management level response to a major IT outage. f. Develop IT Service Continuity plan templates and work with SSC and IC application and database support to create documented recovery plans to guide recover in the event of a disaster. g. Attend meetings and participate as required to support the IT Service Continuity Program implementation. h. Train and coach existing CIO staff regarding IT Service Continuity program design and implementation. YEAR TWO (2) OF ITSCM PROGRAM IMPLEMENTATION 1) Update the IT Service Continuity Management Program implementation plan and project plan if required to reflect changes that may have been encountered during the year one work. 2) Develop a work plan for year two to accomplish the items listed below. 3) Work with Shared Services Canada (SSC), through the Data Centre Consolidation project to create the ability to recover critical IT systems within acceptable time frames, mitigating the current risk. 4) Assist IC and SSC staff to complete IT Service Continuity plan templates and work with SSC and IC application and database support to create documented recovery plans to guide recovery in the event of a disaster. 5) Create an exercising and testing program. 6) Prepare for and facilitate a table top exercise of the CIO IT Service Continuity Management response plan. 7) Define a test plan and schedule to test recovery of critical systems. 8) Transition to an Ongoing Sustainable ITSCM Program with the definition of what is required for the following: a. Governance, Dedicated Staff, Ongoing Staff Training b. Annual Program Review and Update c. ITSCM Program Operations Plan and Guide d. Annual Document Update and Maintenance e. Awareness Program 9) Attend meetings and participate as required to support the IT Service Continuity Program implementation 10) Train and coach existing CIO staff regarding IT Service Continuity program design and implementation 4. DELIVERABLES YEAR ONE (1) OF ITSCM PROGRAM IMPLEMENTATION 1) Updated IT Service Continuity Management Program implementation plan and project plan, which will form a work plan for the first fiscal year. 2) For SDLC integration, revised templates for the enterprise and CIO Project Management Framework, Business Analysis processes and IT Security SoS and TRA processes. 3) An IT Business Impact Assessment (IT BIA) report defining business based recover requirements for critical IT systems. 4) A summary PowerPoint presentation of the IT BIA results. 5) Recoverability Gaps Report Document, documenting current recovery capabilities gaps against the IT BIA recover requirements. 6) A summary PowerPoint presentation of the Recoverability Gaps Report results. 7) An IT BIA recovery requirements report for use with Shared Services Canada (SCC), as input to the Data Centre Consolidation project. 8) A CIO IT Service Continuity Management response plan document. 9) IT Service Continuity plan templates for use by SSC and IC application and database support to create documented recovery plans. YEAR TWO (2) OF ITSCM PROGRAM IMPLEMENTATION 1) Updated IT Service Continuity Management Program implementation plan and project plan, which will form a work plan for the second fiscal year. 2) Involvement with the Shared Services Canada (SSC), Data Centre Consolidation project to ensure the incorporation of IT BIA results into the project. 3) An exercising and testing program document. 4) Documents, scenarios, exercise plans and slides to facilitate a table top exercise of the CIO IT Service Continuity Management response plan. 5) A test plan and schedule to test recovery of critical systems. 6) An ITSCM Program guide which will document the activities required to operate the program, including: a. Governance activities b. Staff training c. Annual program review and update d. Annual plans update and maintenance e. Awareness program activities 5. WORK LOCATION Resource will not be provided an office. Meetings with the BCP Coordinator and stakeholders will occur primarily on Industry Canada premises located at 235 Queen Street with possible meeting at SSC buildings in the NCR once SSC is engaged.