Application Software Architect Level 3 and Technical Architect Level 3

Solicitation Number: IC190621 Organization Name: Innovation, Science and Economic Development Canada Solicitation Date: 2019-01-24 Closing Date: 2019-02-07 2:00 PM Eastern Daylight Time EDT Anticipated Start Date: 2019-02-18 Estimate Level of Effort:  Maximum of 210 days total per year for the two (2) resources Contract Duration: The initial contract period will be from date of contract award and ends February 17, 2020, with two (2) irrevocable options to extend it for one (1) year periods. Solicitation Method: Competitive Applicable Trade Agreements: WTO-AGP, NAFTA, CFTA, Canada-Chile, Canada-Colombia, Canada-Panama, Canada-Peru Comprehensive Land Claim Agreement Applies: No Number of Contracts: 1 Requirement Details Tendering Procedure:  Selective Tendering This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the following Stream: 1 (One) - A.1 Application Software Architect Level 3: and 1 (One) - I.10 Technical Architect Level 3 The following SA Holders have been invited to submit a proposal: 1. 2Keys Corporation 2. A.S.G. Inc. 3. BDO Canada LLP 4. Careway Informatics Incorporated 5. Cofomo Inc. 6. Compusult Limited 7. ERP Connex 8. Harrington Marketing Ltd. 9. Like 10 Inc. 10. Lumina IT Inc. 11. Nisha Technologies Inc. 12. Nova Networks Inc. 13. Primex Project Management Ltd. 14. T.I.7 INC. IN Joint Venture with Tiree Consulting inc. 15. Trillys Systems Inc. ***There are NO contractors performing services described in this RFP MANDATE Innovation, Science and Economic Development Canada (ISED), formerly Industry Canada, works with Canadians in all Innovation, Science and Economic Development Canada (ISED) formerly Industry Canada works with Canadians in all areas of the economy and in all parts of the country to improve conditions for investment, enhance Canada’s innovation performance, increase Canada’s share of global trade and build a fair, efficient and competitive marketplace. This includes managing Canada’s airwaves and overseeing its bankruptcy, incorporation, intellectual property and measurement systems; providing financing and industry research tools to help businesses develop, import and export; encouraging scientific research; and protecting and promoting the interests of Canadian consumers. 2. ORGANIZATION The mandate of the Chief Information Office (CIO) branch of the Digital Transformation Services Sector, of Innovation, Science and Economic Development Canada (ISED) is to maximize ISED's business performance through modern and progressive management of information technology (IT) services, policies, and resources. The CIO Branch is specifically responsible for:

Establishing IM/IT strategies and policies that support the overall mandate of the Department and are consistent with established funding envelopes; Directing and supporting a program of IM activities to ensure the effective and efficient management of information within Innovation, Science and Economic Development Canada. The Digital Services Division (DSD) is responsible for the development of solutions and applications as well as the maintenance of existing systems to support ISED business units. Services are delivered through the following organizational directorates: Establishing department-wide technology standards and architecture to maximize opportunities for horizontal investments in IM/IT across the department; and Providing high-quality and responsive support to departmental IM/IT users; Providing high-quality, affordable IM/IT services to departmental business partners; Aligning IM/IT resources with departmental priorities and IM/IT plans through a practical governance structure; Business Line Solutions Digital Platforms and Adoption Research and Analytics

3.0 PROJECT OBJECTIVES/REQUIREMENTS As part of the Digital Government for Business program’s vision to leverage modern digital and data technologies, create a seamless web and mobile experience, modernize our service delivery and make it easier for Business to access government programs and services, ISED is launching a project to establish a Centre of Expertise (CoE) to support, maintain, and onboard programs onto the Salesforce platform. The Digital Government for Business Program which will make stronger connections amongst a number of key initiatives to better serve Canadian businesses, entrepreneurs and to make it easier for Canadian businesses to grow, compete and prosper. .4.0 SCOPE OF WORK / KEY ACTIVITIES The Senior Application Software Architect/SalesForce Solution Architect and the Senior SalesForce Technical Architect will support the Centre of Expertise in their SalesForce initiatives. Duties and deliverables may include but not be limited to the following: Application Software Architect/SalesForce Solutions Architect Translate business requirements into an architected solution;

Propose best approach to configure solution optimizing for performance and cost efficiencies; Produce documentation such as solution design documents, options analysis, configuration standards; Lead solution design sessions, architect and document solutions; Recommend industry best practices to technology and business stakeholders; Provide knowledge transfer and coaching to CoE team members through documentation and information; sessions including hands-on assistance to developers, business analysts, user interface designers, and other relevant team members; and Provide updates/status reporting to project team management as required.

Technical Architect/SalesForce Technical Architect

Produce documentation such as development standards, architecture design, gap analysis between current and desired end state; Mentor and coach development team to standard including code reviews; Complete options analysis/research for complex system integration with Salesforce and existing/potential business systems and provide recommendations; Provide technical input to ensure system wide consistency of design, and overall system scalability and maintainability; Review security requirements such as SSO (Single Sign-On) and data security, and provide strategies to implement the solution; and Provide updates/status reporting to project team management as required.