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Automated Web Chat Service (AWCS) | Public Works and Government Services Canada · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

Automated Web Chat Service (AWCS)

Public Works and Government Services CanadaG9292-229381/AFederal
Find on CanadaBuysAdd to pipeline
Published
Feb 15, 2022
Respond by
Mar 28, 2022
Latest amendment
—6 amendments

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Description

Trade Agreement: CETA/WTO-AGP/CPTPP/CFTA/FTAs with Peru/Colombia/Panama/Korea/UK Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements:

Amendment 006 is raised to address bidders questions from industry

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Amendment 005 is raised to address bidders questions from industry

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Amendment 004 is raised to address bidders questions from industry and revise solicitation documents (Attachment 1 & 4)

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Amendment 003 is raised to address bidders questions from industry and also AMEND "ATTACHMENT 4 - Bidder Submission Form to address minimum scoring to 53 points.

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Amendment 002 is raised to address bidders questions from industry

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Amendment 001 is raised to address bidders questions from industry

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Automated Web Chat Service (AWCS)

ESDC requires a Commercial-off-the-Shelf AWCS to continue automated client service operations toaddress the quantity and complexity of questions from Clients on its service channels, government ofCanada programs and the Canada.ca website.

G9292-229381/A Endicott, Scott Telephone No. - (873) 354-5173 Email: scott.endicott@tpsgc-pwgsc.gc.ca

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Procurement

Category
Goods
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

The source reports 6 amendments. CanPursue observed 1 of them with dates.

  • Amendment 6Mar 23, 2022
  • Original noticeFeb 15, 2022

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

Related

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Linked contracts

No related records observed.

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
G9292-229381/A
Observed
Sep 18, 2026

The amount, value range and contract duration shown on some CanadaBuys pages are not in the open data, so CanPursue does not show them.

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