Business Process Mapping for the Risk Management Bureau (Safe Environments Directorate)

NOTICE OF PROPOSED PROCUREMENT (NPP)

Solicitation #: 1000154372C

Closing Date: July 16, 2014 Time: 2:00 PM EDT

This requirement is for the department of Health Canada.

Title: Business Process Mapping for the Risk Management Bureau (Safe Environments Directorate)

Introduction: The Safe Environments Directorate’s Risk Management Bureau is responsible for the management of chemical substances that may be harmful to human health, under the Chemicals Management Plan (CMP). Under the Chemicals Management Plan, the Government of Canada has committed to categorize, assess and where needed, manage the thousands of substances on the Domestic Substances List. The CMP is now in its second phase, where the focus in on assessing and managing substances in groupings, however risk management work on previously assessed substances is also ongoing.

The challenges of managing substances under the CMP are many. Health Canada delivers the CMP program jointly with Environment Canada, requiring close and constant collaboration and communication between the two departments. The assessments and requirements for risk management instruments for toxic substances are mandated under the Canadian Environmental Protection Act (CEPA), however Health Portfolio partners working under other Acts (Canada Consumer Product Safety Act, Food and Drugs Act, among others) are frequently implicated by assessments. These programs are sometimes called upon to develop risk management measures under their own Act, and the Risk Management Bureau works in close partnership with them. Additionally, CEPA contains regulatory timelines for the proposal and implementation of risk management instruments. Engaging external stakeholders is also a key component of the risk management work, and the timing of such engagement is important. In essence, the management of CMP substances by RMB involves multi-year projects with highly complex processes that requires close collaboration with internal partners as well as external stakeholders.

Typical projects requiring coordination of several elements include: - Information gathering - Defining risk management objectives and approaches - Determining the Act and program that is best placed to manage the risk - Stakeholder engagement - Web postings - Contracting - Understanding provincial/territorial and international actions - Risk management instrument design - Development of Regulatory Impact Analysis Statements (RIAS) - Joint approval by Health Canada and Environment Canada

To improve its processes and approaches for managing the complex, multi-year files involved with chemicals management, the Risk Management Bureau (RMB) requires the services of a contractor to map its business processes, related to, but not limited to, the core regulatory risk management functions of the Bureau, using systems-based visual thinking methods and tools. The contractor will need to identify areas for improvement in the existing processes.

Estimated Value: The total value of any contract emanating from this request shall not exceed is $85,000.00. This amount includes travel and living expenses and all applicable taxes.

Ownership of Intellectual Property: The Crown will own Copyright

Security Requirement: 1. The Contractor/Offeror must, at all times during the performance of the Contract/Standing Offer, hold a valid Designated Organization Screening (DOS), issued by the Canadian Industrial Security Directorate (CISD), Public Works and Government Services Canada (PWGSC).

2. The Contractor/Offeror personnel requiring access to PROTECTED information, assets or sensitive work site(s) must EACH hold a valid RELIABILITY STATUS, granted or approved by CISD/PWGSC.

3. The Contractor/Offeror MUST NOT remove any PROTECTED information or assets from the identified work site(s), and the Contractor/Offeror must ensure that its personnel are made aware of and comply with this restriction.

4. Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PWGSC.

Mandatory Requirements

M1 The bidder must submit two projects completed within the past 5 years that demonstrate the application of visual thinking or equivalent and visual process mapping tools in a legislative/regulatory context. * Equivalent means professional services that the Bidder clearly demonstrates produced visual and graphical products and outcomes (including graphical facilitation) that are directly relevant to the specific tasks described throughout the Statement of Work.”

M2 Senior business process consultant must have a minimum of five years experience developing project management, planning, and reporting tools for complex multi-year projects in a regulatory context.

M3 All members of the team must have Enhanced status security clearance

All inquiries must be submitted in writing to the contracting officer of the Division of Procurement and Contract follows:

Name: Cheryl Moss Email address: cheryl.moss@hc-sc.gc.ca