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Correspondence Management System | Public Works and Government Services Canada · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

Correspondence Management System

Public Works and Government Services CanadaF7016-120003/AFederal
Find on CanadaBuysAdd to pipeline
Published
Jan 7, 2013
Respond by
Jan 28, 2013
Latest amendment
—1 amendment

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Description

Trade Agreement: NAFTA/AIT/Canada-Peru FTA/Canada-Colombia FTA Tendering Procedures: Attachment: None Competitive Procurement Strategy: N/A - P&A/LOI Only Comprehensive Land Claim Agreement: No Nature of Requirements:

No. du dossier: F7016-120003/A Autorité contractante: Niyonambaza, Audace Téléphone: 819-956-5017 Télécopieur: 819-953-3703 Adresse courriel: audace.niyonambaza@pwgsc-tpsgc.gc.ca

CORRESPONDENCE MANAGEMENT SYSTEM

The goal of this initiative is to provide a common, shared Correspondence Management System (CMS) solution. This is a key initiative that is aligned with the Government of Canada (GC) Information Technology (IT) modernization strategy and focused on enabling government departments to fulfill their mandates.

Several groups within the GC have expressed a need to modernize their current CMS. They share the same business requirements and have the potential to benefit from a common solution. However, they face many challenges in undertaking this activity on an individual basis, due to their size, the resource requirements and the complexity of these IT projects.

Public Works and Government Services Canada (PWGSC) is working with these groups to establish a CMS solution with the following goals in mind:

a) Allowing these government departments to focus on their core mandates; b) Lowering the Total Cost of Ownership (TCO) for a CMS; c) Standardizing the CMS configuration which will lead to consolidation; and d) Reducing the cost to, and increasing the efficiency of, the GC.

The intent is to have the CMS solution hosted and supported within the GC. Ongoing operation and services, such as implementation, training, data migration, ongoing application updates and support will be managed by the GC, and it may include the support of other service providers.

Fisheries and Oceans Canada (DFO) will be the first adopter. The CMS solution offered by the winning vendor will meet the business and functional requirements of DFO users across Canada in accordance with the draft specifications detailed in this document. It will subsequently be offered to the entire GC community and is expected to become a government-supported standard for Correspondence Management in all departments and agencies. This will result in one solution that each government organization can configure to meet their specific business needs.

Ideally, the solution will utilize Web interfaces for GC users, their customers and shareholders, and conceptualize the use of mobile and remote access technologies. The CMS will be configured with the business policies and processes defined by the various government departments and agencies. The goal of the CMS will be to integrate the data management infrastructure, applications and systems, thereby simplifying Correspondence Management.

As with any shared IT initiative, and particularly one which involves Protected B information, there is a strong focus on the approach and capabilities of the application in the areas of multi-tenancy and data segregation.

The objectives of this RFI are as follows

To determine which software providers have a Commercial-off-the-Shelf (COTS) CMS solution that meets the needs of DFO and the GC;

To investigate licensing, implementation, maintenance and support options in order to develop a project budget; and

To ascertain the level of effort and timeline required by the vendor to deliver professional services, such as product training and support.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Procurement

Category
Goods
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

  • Amendment 1May 30, 2013
  • Original noticeJan 7, 2013

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

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Linked contracts

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Source

Find on CanadaBuys

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Source
CanadaBuys
Solicitation
F7016-120003/A
Observed
Sep 18, 2026

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