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Create free accountNOTICE OF PROPOSED PROCUREMENT (NPP) For TASK BASED INFORMATICS PROFESSIONAL SERVICES (TBIPS) GSIN: D302A ADP SYSTEM DEVELOPMENT SERVICES
Reference Number: 100011776 Solicitation Number: 100011776 Organization Name: Employment and Social Development Canada (ESDC) Solicitation Date: 2018/12/20 Closing Date: 2019/01/11 at 14:00 Eastern Standard Time (EST) Anticipated Start Date: 2019/02/01 Estimated Delivery Date: 2020/01/31 Estimate Level of Effort: 220 days per resource Contract Duration: The contract period will be for one (1) year from the date of contract with an irrevocable option to extend it for up to three (3) additional one-year periods Solicitation Method: Competitive Applicable Trade Agreements: WTO-AGP, NAFTA, CFTA Comprehensive Land Claim Agreement Applies: No Number of Contracts: 1 Requirement Details Tendering Procedure: Selective Tendering This requirement is open only to those TBIPS Supply Arrangement Holders who qualified under Tier 1 for services in the National Capital Region for the following category(ies):
One (1) Level 1, Programmer Analyst (A.7) One (1) Level 1, Web Developer (A.14) One (1) Level 1 Database Administrator (I.2)
4165047 Canada Inc. (D4iS Solutions) Adobe Systems Canada Attain Insight Solutions Inc. Beyond Technologies Consulting Inc. Calian Ltd. Coradix Technology Consulting Inc. Dare Human Resources Corporation Deloitte Inc. DLS Technology Corporation Ernst & Young LLP Four Points Solutions Ltd. IBM Canada Ltd. Leverage Technology Resources Inc., Farlane Systems Inc., IN JOINT VENTURE Pricewaterhouse Coopers Watershed Information Technology Inc., ED-COM Software Inc., and IDEV Solutions Inc. IN JOINT VENTURE
Description of Work: Background The Phone Operations and ICM unit, within the Digital Service Directorate (DSD) specializes in responding to general enquiries from the public (telephone and e-mail services) as well as sharing information solutions across Tier 1 Channels (in-person network in particular). The unit is responsible for the management and operation of the 1-800-O-Canada telephone service, the delivery of customized information services for other federal government departments and also manages an integrated knowledge repository of programs, services and initiatives to support Tier 1 service delivery. Contact centre regular hours of operation are 6:30 am to 8:00 pm Monday to Friday. These hours can be extended to 11:00 pm at night and include weekends as required. The unit has created in-house information database applications to manage information and respond to enquiries from the public as well as recording basic statistics regarding each transaction and document orders that can be leveraged across channels. Objective The Phone Operations and ICM unit, a division of ESDC/Service Canada (Citizen Service Branch (CSB) – Digital Service Directorate (DSD)), requires the services of a programming team made up of up of a Programmer Analyst, a Web Developer, and a Database Administrator, dedicated to the maintenance, analysis, design, programming, testing and optimization of existing and new in-house database applications, used to support the delivery of services to Canadians.
Bidders must submit a bid for all resource categories The work is currently being performed by Coradix Technology Consulting Ltd. under contract (value $1,928,910 tax included
Security Requirement: Common PS SRCL #19 applies Minimum Corporate Security Required: Designated Organization Screening (DOS) Minimum Resource Security Required: Secret Contract Authority Name: Andrew McMillan Phone Number: 819.654.1922 Email Address: Andrew.mcmillan@hrsdc-rhdcc.gc.ca Inquiries Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language. NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.-NCRIMOS@pwgsc.gc.ca
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
No amendments observed.
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