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Create free accountTrade Agreement: NONE Tendering Procedures: All interested suppliers may submit a bid Attachment: None Competitive Procurement Strategy: N/A - P&A/LOI Only Comprehensive Land Claim Agreement: No Nature of Requirements: THIS IS A REQUEST FOR INFROMATION (RFI) FROM INDUSTRY FOR THE PREPAID CARD SERVICES
Previous Request for Comments (RFC)
There was a RFC issued on June 18, 2012 and closed on July 19, 2012. The vision and scope of the prepaid card requirement for the Receiver General has changed since the previous RFC.
The intent of this new Request for Information (RFI) is to solicit feedback on all aspects detailed herein and the new draft Statement of Work, draft Mandatory Technical Criteria, Security Requirements Checklist (SRCL), draft Security and Privacy Requirements so as to enable Canada to evaluate the strategy to be taken, if any, regarding further related activities.
The potential level of interest in providing services to address the requirements of the attached Draft Statement of Work; The processes and procedures involved with issuing an electronic form of payment for various government programs; To obtain information and suggestions on other ways of performing similar functionality or improving on what is being presented; and With respect to draft Security and Privacy Requirements document, indicate if your organization's implementation of the capability is the same as described for that specific requirement. If it is not, provide a description of how your organization addressed the specific requirement.
PARTICIPATION
The RFI is inclusive and flexible and is not intended to pre-qualify Respondents for any stages of the project. An interested Respondent who does not participate in the RFI process is not precluded from participating in any subsequent RFP process.
CLOSING DATE
Responses to this RFI will be accepted until 2:00 PM Eastern Daylight Saving Time (EDST) on March 31, 2014. Responses are to be submitted by fax or electronically to the Contracting Authority stated below. The information received after that date will be considered only to the extent reasonable, in the sole opinion of Canada, given the progress of the Work at the time of receipt of the said information.
SERVICE REQUIREMENTS
The Receiver General for Canada (RG) plans to begin issuing Prepaid Cards as a new payment product for beneficiaries as a replacement to the paper cheque process wherever possible. The RG aims to contract with a service provider to issue, activate, and load prepaid cards as well as provide support services to Cardholders. Additionally, the RG requires the ability to provide instant issuance prepaid cards as may be required by some departments.
These services may be required for a period of five (5) years commencing from date of Contract with an irrevocable option on the part of Canada to extend the period of any resulting Contract by two (2) additional 1-year periods and one (1) additional twelve- (12) month transition period.
Overview of Prepaid Cards and Instant Issuance Cards
The RG is responsible for issuing payments on behalf of federal government departments and certain provincial governments by using a number of payment products including direct deposits, paper warrants and wire transfers. The federal government is working to phase out its issuance of paper warrants by April 2016. This is being done primarily to reduce costs (i.e.: postage, printing, storage) and improve the reconciliation process. Beneficiaries are being strongly encouraged to enroll in the Direct Deposit program to receive government payments. Those who do not sign up in direct deposit will be gradually enrolled into the prepaid card program by payment issuing departments. Once the April 2016 phase out target date arrives, all beneficiaries still receiving cheques will automatically be switched to prepaid cards unless they qualify for and register as an exception.
Currently, departments and programs are able to issue payment by cheque ("cheque" and "warrant" are considered interchangeable in this document) by using their departmental financial system to send the payment information to the RG's payment system, the Standard Payment System (SPS). The prepaid card program will involve changes to the SPS such that payment details received from departments identified as cheques will instead be issued as prepaid cards. The SPS will have a system in place to identify beneficiaries across government so that multiple departments and programs are able to issue payments to the same card. One-time and recurring payments will be issued to the same card.
The RG will inform the Contractor of beneficiaries to be enrolled in the prepaid card program and the Contractor will mail out the cards and instructions for activation. Once enrolled, any payment received by the SPS for that beneficiary will be sent to their prepaid card account with the Contractor. On the due date, the Contractor makes the payment to the beneficiary's prepaid card account, and then makes their claim for settlement.
Additionally, the RG plans to implement a program allowing the instant issuance of prepaid cards for amounts determined by departments as required. In certain circumstances government payments must be issued with very little advance notice. Instant issuance cards must be available to allow departments to assign, activate and load a prepaid card from a departmental location where funds are available to the beneficiary immediately.
Please note that in this document, "prepaid cards" will refer to the cards being used to replace cheque payments while "instant issuance prepaid cards" will refer to only the cards required by certain programs for instant loading and availability of funds.
RESPONSES REGARDING THIS REQUIREMENT ARE TO BE SUBMITTED TO THE FOLLOWING PWGSC CONTRACTING AUTHORITY:
Lysianne McNeely Supply Specialist Public Works and Government Services Canada Acquisitions Branch Professional Services Procurement Directorate Place du Portage, Phase III, 10C1 11 Laurier Street Gatineau, Quebec K1A 0S5
Tel: (819) 956-5193 Fax: (819) 956-2675 Email: Lysianne.McNeely@tpsgc-pwgsc.gc.ca
Delivery Date: Above-mentioned
The Crown retains the right to negotiate with suppliers on any procurement.
Documents may be submitted in either official language of Canada.
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
No attachments listed in the open data.
No contact listed in the open data.