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Create free accountTrade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru FTA/Canada-Colombia FTA Tendering Procedures: All interested suppliers may submit a bid Attachment: None Competitive Procurement Strategy: Lowest/Lower Bid Comprehensive Land Claim Agreement: No Nature of Requirements: IP4000 PRINTER MAINTENANCE
EN869-121155/A Roy-Laflèche, Johanne Telephone No. - (819) 956-1142 Fax No. - (819) 956-1156
PWGSC/ITSB has a requirement for hardware maintenance services for its IP 4000 High Speed Print Line systems and related equipment. The printers are located across Canada. The period of the requirement is for a two year period with Canada retaining the irrevocable option to extend the contract for three (3) additional one year periods.
The supplier is to make any adjustment, revision, repair or replacement of any malfunctioning parts to maintain the equipment in good working order and up-to-date revisions to the Original Equipment Manufacturer's mandatory specifications.
The supplier must have in place an escalation procedures for problems resolution which cannot be resolved within a reasonable timeframe from the making of a service request. The supplier shall be responsible for the diagnosis and repair of all equipment and IP 4000 AIZ Control Unit Software Operating Systems, Firmware/Microcode.
The supplier must provide personnel that are certified to provide maintenance and support on the equipment identified below and the necessary equipment and tools for the testing, troubleshooting, repair and maintenance of all equipment.
The supplier must be an authorized service provider by the OEM which must be evidenced by the completion of an OEM Certification for the hardware maintenance.
Delivery Date: Above-mentioned
The Crown retains the right to negotiate with suppliers on any procurement.
Documents may be submitted in either official language of Canada.
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
The source reports 3 amendments. CanPursue observed 1 of them with dates.
No attachments listed in the open data.
No contact listed in the open data.