MEDIA MONITORING SERVICES

Trade Agreement: Agreement on Internal Trade (AIT) Tendering Procedures: All interested suppliers may submit a bid Attachment: None Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: REFRESH OPTION:

THIS NOTICE IS TO INVITE SUPPLIERS (NOT ALREADY QUALIFIED) TO BECOME POTENTIAL SUPPLY ARRANGEMENT HOLDERS FOR THE ABOVE NOTED REQUIREMENT.

IT IS IMPORTANT TO NOTE THAT SUPPLIERS WHO ARE CURRENTLY QUALIFIED ON THE SUPPLY ARRANGEMENT ARE NOT REQUIRED TO SUBMIT ANOTHER BID.

This procurement has been set aside under the federal government's Procurement Strategy for Aboriginal Business (PSAB). In order to be considered, a supplier must certify that it qualifies as an Aboriginal business as defined under PSAB and that it will comply with all requirements of PSAB.

Request for Supply Arrangement - Media Monitoring Services The purpose of this Request for Supply Arrangement (RFSA) is to initiate a competitive process leading to the selection of firms to enter into a Supply Arrangement with Public Works and Government Services Canada to provide a range Media Monitoring Services to meet the needs of Federal Government Departments and Agencies on an "as and when requested" basis.

Supply Arrangements (SA) are non-binding agreements between PWGSC or other government departments (arranged on their behalf by PWGSC) and suppliers to provide a range of goods or services on an "as requested" basis. A Supply Arrangement is a method of supply where PWGSC, under the framework of the Arrangement, may solicit bids from a pool of prescreened vendors.

The Supply Arrangement is refreshed annually to allow new suppliers to qualify and to allow existing SA holders to qualify for additional Service Categories.

Supply Arrangements include a set of predetermined terms and conditions that will apply to any subsequent contracts. The Supply Arrangements will include ceiling rates applicable to resulting requirements, and allow PWGSC to negotiate the price downward based on the actual requirement or scope of work. Background Media Monitoring is a critical function in the support of a department's effort to identify and track current and emerging public issues and trends as reported in the media. An integral part of media monitoring is performed through the monitoring of Canadian print and broadcast media and Internet and Social media sources.

Objectives The purpose of this Request for Supply Arrangement is to seek the services of firms providing one or more of the following media monitoring services:

1. Monitoring of National, regional and local daily, weekly and community newspapers in Canadian provinces or territories for the provision of summaries and news articles; 2. Monitoring of Canadian ethnic print media for the provision of print summaries and news articles; 3. Monitoring of National, regional and local radio and television news and public affairs programming broadcasting in Canadian provinces and territories for the provision of broadcast summaries; 4. Monitoring of ethnic radio and television news and public affairs programming for the provision of broadcast summaries, transcripts, audio and video clips; 5. Transcripts, audio and video clips of items from radio and television news and public affairs programming broadcasting in Canadian provinces and territories; and 6. Closed caption transcripts in near real-time fro television news and public affairs programming broadcasting in Canadian provinces and territories; 7. Monitoring of Internet news sites and news blogs for the provision of relevant news items; and 8. Social Media monitoring.

Bidders may bid on one or more of the above service categories.

Mandatory Requirements

Following is a summary of the Mandatory Requirements. Please refer to the RFSA document for detailed requirements.

M.1 LANGUAGE CAPABILITIES

FOR EACH OF THE SERVICE CATEGORIES (EXCEPT FOR CATEGORIES 2 AND 4):

Bidders must provide high quality English and/or French language media materials.

To demonstrate this ability, bidders must describe the following

a) Where the Bidder is providing only French language media materials - how they are organized to provide high quality media monitoring materials in French; or

b) Where the bidders is providing only English language media materials - how they are organized to provide high quality English language media materials; or

c) Where the Bidder is providing bilingual (French and English) media materials - how they are organized to provide high quality bilingual media materials.

FOR SERVICE CATEGORY 2 AND 4 ONLY

Bidders must provide high quality English and French language materials translated from non-English and non-French ethnic media. To demonstrate this ability, bidders must describe how they are organized to deliver high quality media monitoring materials translated into English and into French.

M.2 EXPERIENCE

FOR EACH OF THE SERVICE CATEGORIES

Bidders must demonstrate a minimum of one (1) year experience providing services as outlined in the statement of work, within the last three (3) years from closing date of this RFSA. To demonstrate this experience, bidders must describe when and how the experience was obtained.

M.3 PREVIOUS PROJECTS

FOR EACH OF THE SERVICE CATEGORIES

Bidders must have provided services outlined in the statement of work to a minimum of three (3) organizations within the last three (3) years (from closing date of this RFSA) Bidders must demonstrate they meet this requirement by providing the following information for each project:

Organization name and contact information; Project date; and A description of the work performed.

The contact information may be used to verify the information provided.

A total of three projects must be provided for each service category. For example, if the bidder is responding to four (4) categories of service, a total of 12 projects must be provided. Projects provided for one service category may be repeated for other service categories if they are applicable.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.