Services d’apprentissage

The information contained in this notice is a brief description of the requirement and is for information purposes only. Suppliers must refer to the complete Request for Information (RFI) document for a full description of the requirement and the instructions for providing a response.

Elections Canada File No: ECGZ-RFI-17-0042 Applicability of Trade Agreements: Yes Comprehensive Land Claim Agreement: No Region of opportunity: World Region of delivery: National Capital Region GSIN: U008P – End-to-End Learning Services (Excludes COTS Training) Tender Type: Letter of Interest (LOI)/Request for Information (RFI) Tendering Procedure: Open Attachment: Yes (buyandsell.gc.ca)

Background In order to assist EC in refining its requirements, EC is seeking feedback from suppliers regarding its requirements for Learning Services. EC is seeking information from suppliers in the learning industry about possible solutions to help EC’s employees acquire new knowledge and skills to meet the evolving expectations of Canadians. Appendix A contains information on EC’s specific learning areas of interest.  EC is taking this approach, in addition to an internal needs analysis, because fewer learners registered for the 2017–2018 Training offerings. Therefore, EC wants to obtain information from suppliers on in-person and eLearning opportunities, including new trends that would make Training more accessible to employees. EC would also like to know the main teaching topics covered by the suppliers, as the agency knows some of the topics preferred by its employees, but would like a broader view of what is available. Requirement As outlined in EC’s Human Resources Strategy, employees and managers “need to continue acquiring new knowledge and skills to meet the evolving expectations of Canadians.” Employee Training and development has therefore been made a priority. This Training is offered within the framework of EC’s commitment towards a professional development centre dedicated to corporate learning and development. TBS has mandated that all federal employees must be aware of a series of expected behaviours that are grouped into the following four core competencies:

Demonstrating integrity & respect; Thinking things through; Working with others; Showing initiative and being action oriented.

In addition, one of the top priorities of the federal public service is to ensure that its employees’ work environment is healthy and free of any form of discrimination, harassment or problems that could prevent them from thriving. The federal public service workplace mental health strategy is an important first step in the government’s efforts to build a healthy, respectful and supportive work environment that strengthens the public service. EC is proud to foster a healthy and safe work environment for all its employees and to promote this vision within the agency; therefore, mental health is also a topic on which EC employees need to continue acquiring new knowledge and skills. Important Information The information provided by Elections Canada in this RFI is preliminary and may change. This RFI is not a solicitation nor will it be used to pre-qualify or otherwise restrict participation in a future solicitation.  The information provided by respondent(s) may be used to refine the procurement strategy. The issuance of this RFI does not create an obligation for Elections Canada to issue a subsequent procurement, and does not bind Elections Canada legally or otherwise, to enter into any agreement or to accept any suggestions from respondent(s). However, Elections Canada reserves the right to accept or reject any or all recommendations received.  All supplier consultations will be documented and this information is subject to the Access to Information Act. Elections Canada will not reveal any designated proprietary information to third parties. Respondent(s) responding to the RFI should identify any submitted information that is to be considered as either company confidential or proprietary. Responding to the Request for Information To respond to the RFI, you do not need to provide all of the components on Learning Services nor are you required to have previous experience with Elections Canada or the Government of Canada.  The RFI online questionnaire is structured to allow for respondents to complete the components and areas that they are specifically willing to share information with Elections Canada. The objective is to obtain sufficient information from respondents to ensure the required analysis may be performed to allow for recommendations to best align its Elections Canada Contact Centers Project. Elections Canada Contracting Authority All enquiries and other communications related to this RFI shall be directed exclusively to the Elections Canada Contracting Authority: Galina Zhukov Senior Advisor, Procurement and Contracting Services supplier@elections.ca 819-939-1486 Elections Canada File No: ECGZ-RFI-117-0042