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Create free accountTrade Agreement: WTO-AGP/NAFTA/AIT/Canada FTAs with Peru/Colombia/Panama Tendering Procedures: All interested suppliers may submit a bid Attachment: None Competitive Procurement Strategy: N/A - P&A/LOI Only Comprehensive Land Claim Agreement: No Nature of Requirements: Information Technology Service Management Solution
E62ZR-151627/A Quenville, Elizabeth Telephone No. - (613) 937-2727 Email Address - elizabeth.quenville@pwgsc.gc.ca
The In-Service Support Sector (ISS) of Public Works and Government Services Canada (PWGSC) Chief Information Officer Branch (CIOB) has a requirement for an integrated ITSM tool suite to support a centralised (single point of contact) Service Desk, incident, problem and configuration management, Service Request Management and IT Asset & Service Management functions, and integrate with existing applications, such as Ms Dynamic, Ms Sharepoint, SAP, PeopleSoft, GCDOCS, and SSC's Tivoli/SmartCloud or other ITSM tool. ISS is issuing this Request for Information (RFI) to identify solution options available on the marketplace.
Delivery Date: Above-mentioned
The Crown retains the right to negotiate with suppliers on any procurement.
Documents may be submitted in either official language of Canada.
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
No attachments listed in the open data.
No contact listed in the open data.