Learning Services Quarterly Refresh

Trade Agreement: CETA / WTO-AGP / CPTPP / NAFTA / CFTA / FTAs with Peru / Colombia / Panama / Korea Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements:

Learning Services Quarterly Refresh (E60ZH-1800LS/C)

Manager of the Training and Specialized Services Division ZH Acquisitions Branch, Professional Services Procurement Directorate TPSGC.OCAMAServicesApprentissage-SOSALearningServices.PWGSC@tpsgc-pwgsc.gc.ca

In order to respond to all federal government departments and crown corporations learning services requirement for government-owned courses, Canada manages a Learning Services Method of Supply including both a Supply Arrangements (SAs) and Standing Offers (SOs) designed to provide access to pre-qualified Suppliers.

The latest re-competition of the Learning Services Method for Supply Arrangement (RFSA) and for Standing Offer (RFSO), E60ZH-1800LS/A (https://buyandsell.gc.ca/procurement-data/tender-notice/PW-ZH-155-33689), was conducted in July 2018.

As a result of this re-competition SAs and SOs have been issued to a list of pre-qualified suppliers.

The Learning Services quarterly refresh is to allow new suppliers to qualify for a SA and to provide existing suppliers the opportunity to qualify for additional Stream(s) and/or Category (-ies) and Region(s) and/or Metropolitan Area(s). Canada will proceed on a quarterly basis, with a Refresh Periods of the RFSA.

There will be no opportunity to qualify for SOs during the RFSA Quarterly Refresh Periods. Suppliers will need to wait for the next Re-Compete of the Learning Services Method of Supply that is anticipated in early 2020.

The RFSA Quarterly Refresh Bid Solicitation will be opened for electronic bidding only (paperless), for new Bidders and Existing Suppliers, on pre-determinate dates, in the Data Collection Component (DCC) of the Centralized Professional Services System (CPSS). See Part A of Component II of the Solicitation Document.

Existing Suppliers who received an SA under the 2019 E60ZH-1800LS/A not interested in requesting for additional information to their existing SA are not required to respond to the Quarterly Refresh RFSA to retain the previously awarded Streams and Categories.

Each bid may result in a SA. All SAs that will be issued as a result of the Quarterly Refresh RFSA will end on June 30, 2020.

The Learning Services method of supply includes 7 Streams. Each stream is composed of various resources categories.

Stream 1 Strategic Learning Advisory Services Stream 2 Instructional Design and Development Services Stream 3 Custom and Rapid eLearning Product Programming Stream 4 Multi-Media Design and Development Stream 5 Training Delivery Stream 6 Training Evaluation Services Stream 7 Project Management

For more detailed please consult Annex A - Streams and Categories of the Solicitation Document.

MANDATORY EVALUATION CRITERIA FOR THE SA ------------------------------------------------------------------------ New Bidders who wish to be qualified for an SA and Existing Suppliers who wish to request for additional information to their existing SA must submit a Bid electronically in accordance to the RFSA and the Mandatory Technical Criteria. Please refer to Part 4 - Evaluation Procedures and Basis of Selection and Attachment A to Component I Mandatory Technical Evaluation Criteria available in the Solicitation Document.

IMPORTANT: Bidders are encouraged to inform their references that PWGSC may be contacting them via email to validate the information during the bid evaluation period.

ELECTRONIC BIDDING PROCESS ------------------------------------------------------------------------ This is a paperless bid submission process. While Bidders normally have the option to submit their bid to Canada in writing directly, by mail, or by other means, due to the nature of this RFSA solicitation, bids must be submitted electronically through the DCC of CPSS by the RFSA Refresh Period solicitation closing date and time. Refer to PART 3 Bid Preparation Instructions in the Solicitation Document.

All new suppliers who wish to bid for this RFSA Refresh will have to enroll and establish an account in the Supplier Module of the CPSS e-Portal (https://www.tpsgc-pwgsc.gc.ca/app-acq/spc-cps/spc-cps-eng.html).

Bidders must contact CPSS directly for enrolment questions or assistance: tpsgc.sspc-cpss.pwgsc@tpsgc-pwgsc.gc.ca.

IMPORTANT: Bidders will only be able to submit a bid through the DCC of CPSS when the Refresh period Solicitation is open in the Dashboard of CPSS. To view the Learning Services Bidding Refresh Periods schedule, please refer to article 4.2 Part A Supply Arrangement of Component II of the Solicitation Document.

Steps by steps instructions to access the CPSS Dashboard and to submit a Bid are available in the RFSA Solicitation Document, Attachment B to Component I, User Guide on How to Bid Online Using CPSS.

REFRESH PERIODS CALENDAR (ESTIMATED DATES) ------------------------------------------------------------------------

PERIOD POSTING DATE CLOSING DATE ISSUING DATE 1 January 22, 2019 April 29, 2019 July 19, 2019 2 May 6, 2019 August 9, 2019 November 15, 2019 3 August 16, 2019 November 29, 2019 February 28, 2020

IMPORTANT: Suppliers will not be eligible to submit a bid in a refresh period directly following another. For example, if a Supplier submits a bid at Refresh Period 1, the Supplier will not be eligible to submit a bid at Refresh Period 2 because the Supplier’s profile will be disabled in the DCC while the bid is being evaluated. This will in no way impact the search results for an existing Supplier.

SECURITY REQUIREMENT ------------------------------------------------------------------------ Before the issuance of a SA, the Bidder must hold a valid Designated Organization Screening (DOS), issued by the Canadian Industrial Security Directorate (CISD), PWGSC. For further details, consult Part 4 Evaluation Procedures and Basis of Selection, article 5 Security Requirement of the Solicitation Document.

Bidders are reminded to obtain the required security clearance promptly.

LOCATION OF SERVICES ------------------------------------------------------------------------ The Regions and Metropolitan Areas below may receive Services under this SA where a Supplier is qualified to do so.

Regions

National Capital, Atlantic, Quebec, Ontario, Western, Pacific and Remote/Virtual Access (covers all of Canada).

Metropolitan Areas

National Capital, Halifax, Moncton, Montreal, Quebec City, Toronto, Calgary, Edmonton, Saskatoon, Winnipeg, Vancouver and Victoria.

For more information on the Definitions of the Remote/Virtual Access, Regions and Metropolitan Areas visit the page at (http://www.tpsgc-pwgsc.gc.ca/app-acq/spc-cps/dznrrm-dnzrma-eng.html).

The locations areas subject to any of the Comprehensive Land Claims Agreement (CLCA) are excluded.

OFFICIAL LANGUAGE ------------------------------------------------------------------------ The Supplier will be requested to provide services in either the English or French language, or both, in accordance with each individual requirement.

ENQUIRIES REGARDING THE RFSA QUARTERLY REFRESH ----------------------------------------------------------------------- Enquiries regarding the RFSA can be obtained in accordance with the Enquiries provisions set out in Part 2- Bidders Instructions, Article 2.5 of Component I of the Solicitation Document, by submitting an email to: TPSGC.OCAMAServicesApprentissage-SOSALearningServices.PWGSC@tpsgc-pwgsc.gc.ca

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.