LEARNING SERVICES

Trade Agreement: NAFTA/AIT/Canada FTAs with Peru/Colombia/Panama Tendering Procedures: All interested suppliers may submit a bid Attachment: YES (MERX) Electronic Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: This bid solicitation is a tender for bids to satisfy the Government of Canada's requirement for the provision of Learning Services to locations throughout Canada, excluding any locations in areas subject to any of the Comprehensive Land Claims Agreements (the "Services").

On-Going Opportunity for Qualification

This bid solicitation provides an On-Going Opportunity for Qualification to allow new suppliers to become "Qualified Suppliers" with a Supply Arrangement. Existing Qualified Suppliers, may submit an arrangement in order to become a Qualified Suppliers for Tiers, Categories of Personnel and/or Streams for which they were not previously qualified.

Existing Qualified Suppliers, who have been issued a supply arrangement, are not required to submit a new arrangement to maintain their existing Tiers, Categories of Personnel and/or Streams for which they are currently qualified.

Due to the resources required to evaluate the arrangements, Canada has reserved the right to conduct the evaluation of arrangements in cycles, not less than quarterly (that is, Canada may collect arrangements received over a calendar year quarter, in order to conduct the evaluation of all those arrangements concurrently as part of a single cycle of evaluations). The schedule below outlines the closing dates for each quarterly evaluation. Bids received as part of the On-Going Opportunity for Qualification after the dates listed below will fall into the next quarterly evaluation schedule.

Quarterly Evaluation Periods

Quarter Closing Date Time of Closing: Evaluation Period: Q3 January 4, 2013 02:00 PM Eastern Standard Time (EST) January 5 to March 29 Q4 March 29, 2013 02:00 PM Eastern Daylight Time (EDT) April 1 to June 28 Q1 June 28, 2013 02:00 PM Eastern Daylight Time (EDT) June 29 to September 30 Q2 September 30, 2013 02:00 PM Eastern Daylight Time (EDT) October 1 to December 31 Q3 January 3, 2014 02:00 PM Eastern Standard Time (EST) January 4 to March 29

Each bid may result in a Supply Arrangement. All suppliers capable of meeting the requirements of this bid solicitation are invited to submit a bid for the Services containing an arrangement for a Supply Arrangement.

Streams/Categories of Personnel

The Services include the following Streams/Categories of Personnel:

Stream 1 - Strategic Learning Advisory Service Stream 2 - Instructional Design and Development Service Stream 3 - Custom e-Learning Product Programming Service Stream 4 - Rapid e-Learning Product Programming Service Stream 5 - Quality Assurance Service Stream 6 - Multimedia Design and Development Service Stream 7 - Project Management Service Stream 8 - Training Delivery

For Streams 1 - 7, Bids will be evaluated on a Stream basis. Therefore, if a bidder wishes to submit a bid for services in only one specific Stream, then it has the opportunity to do so. It is not mandatory to provide a bid for all Streams to be issued an instrument; however, if a minimum response is required to obtain a Category of Personnel/ Stream, that response must be provided in the bid.

For Stream 8, bids will be evaluated on a Category of Personnel basis. Therefore, if a bidder wishes to submit a bid for services in only one specific Category of Personnel then it has the opportunity to do so. It is not mandatory to provide a bid for all Categories of Personnel to be issued an instrument; however, if a minimum response is required to obtain a Category of Stream, that response must be provided in the bid.

Clients / Identified Users

Any resulting instrument may be used by any Government Department, Departmental Corporation or Agency, or other body of the Government of Canada (including all those described in the Financial Administration Act, as amended from time to time) or any other party for which the Department of Public Works and Government Services has been authorized to act from time to time under section 16 of the Department of Public Works and Government Services Act (each a "Client" or "Identified User").

The Period of the Instrument

The period for awarding contracts under the Supply Arrangement is from date of issuance of the SA or June 1, 2012 (whichever is later) to November 28, 2014. Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.