PASSPORT PROGRAM PHOTOCARDS

Trade Agreement: Agreement on Internal Trade (AIT) Tendering Procedures: The bidder must supply Canadian goods and/or services Attachment: YES (MERX) Electronic Competitive Procurement Strategy: Lowest/Lower Bid Comprehensive Land Claim Agreement: No Nature of Requirements: CITIZENSHIP AND IMMIGRATION CANADA - PASSPORT PROGRAM PHOTOCARDS

BPPT1-130343/A Contact: Ms. Josette Richard Telephone: 613-990-3814 Fax: 613-993-2581 Email: josette.richard@pwgsc.gc.ca

Summary: The Passport Program which is under the Department of Citizenship and Immigration Canada has a requirement for the production, storage and delivery of various custom die-cut photocards with serial numbering and barcodes. There may be also a requirement for the redesign of the photocard format by the Contractor during the contract period.

The Contract will be from contract award till March 31, 2015 inclusive, with the option to extend the Contract by up to three (3) additional one (1) year period.

Bidders must provide a list of names of all individuals who are currently directors of the Bidder or other related information as needed, pursuant to section 01 of Standard Instructions 2003.

There is a Federal Contractors Program (FCP) for employment equity requirement associated with this procurement; see Part 5 - Certifications, Part 6 - Resulting Contract Clauses and the annex named Federal Contractors Program for Employment Equity - Certification.

The requirement is limited to Canadian goods and/or services.

Scope: The Contractor must provide CIC-Passport Program with the following:

- Supply all raw materials to produce the photocards in a semi-finished (without barcodes and serial numbers) and a finished state (barcodes and serial numbers added at time of order). - Design and composition of photocards. - Provide proofs prior to production of photocards. - Produce (print, custom die-cut, apply polyester photo pouches as specified) and store the semi-finished photocards until overprinting (barcodes and serial numbers) and distribution is required. - At the time of order placement, overprint barcodes and serial numbering on photocards, in black text, as mentioned in article 3.6 - SPECIFICATIONS in Annexe A - Statement of Work, of the Request for Proposal - Pick, pack and deliver finished photocards as per the order received. - Warehouse semi-finished products. - Provide an internet based ordering system to deliver finished photocards to multiple locations across Canada. - Provide a backup plan to support the internet based ordering system.

Description of Photocards: There are currently four (4) different photocards (PPT 195, 362, 364 and 365) in circulation. All photocards are designed to allow passport applicant photos (front and back) to be easily scanned and include a die-cut window for photos, two (2) photo pouches.

The photocards (PPT 362,364 and 365) are stocked in a semi-finished state by the Contractor. These include an additional barcode and man readable equivalents printed on the document. Once an order is placed for distribution and delivery, these photocards, (PPT 362,364 and 365) are overprinted with a barcode and man readable equivalent.

Mandatory Technical Criteria

The following definitions apply for the purposes of the Mandatory Criterion M.1

"Large volume" means a minimum of 1,000,000 forms printed and finished in a single production run.

"Non-standard flat/business forms" means custom printed flat forms or business forms with specialty finishing such as die-cutting or other custom finishing. This does not include the printing and finishing of standard letterhead, stationary, kit folders or other die-cut folders and die-cut covers for publications/reports. It does not include flat forms or other loose leaf products requiring only standard four (4) way trimming or drilling holes.

"External client(s)" means clients exterior to the Bidder's own legal entity (or joint venture partnership) and excludes the parent, subsidiaries or other affiliates of the Bidder.

"Internal client(s)" means clients within the Bidder's own legal entity (or joint venture partnership) and includes the parent, subsidiaries and other affiliates of the Bidder.

M.1 Corporate Experience and Capability The Bidder must demonstrate that it has been contractually bound to an external client or to external clients (outside of the Bidder's own company) for a contract or contract(s) to provide the services as described in Annex A - Statement of Work.

This contract or these contracts must have been undertaken or completed within the last five (5) years prior to the closing date of this RFP.

During the evaluation no corporate experience gained through internal clients will be accepted or reviewed.

This contract or these contracts (when combined) must include all of the following services (M.1.a- M.1.i):

M.1.a Printing and finishing (i.e. die-cutting, glueing, binding, etc.) of large volumes of non-standard flat/business forms as defined for M.1 M.1.b Printing barcodes and man readable equivalents on forms; M.1.c Warehousing of printed flat forms, business forms or printed publications; M.1.d Inventory reporting; M.1.e Ordering by the Client using the Bidder's internet based ordering system; M.1.f Order activity reporting and order tracking; M.1.g Order fulfillment; M.1.h Preparation for distribution/delivery; M.1.i Delivery to destination(s).

Response Format

For each contract the Bidder must provide the following information:

- As applicable to the contract, a description of the required services (M.1.a, - M.1.i) provided to the client(s) as specified to meet M.1; - The start date and completion date of the contract for which the services were provided (example: March 2008 - December 2009 or April 10, 2010 to February 13, 2013 or March 2008 to present; - Client information for the Contract.

M.2 Business Continuity Plan

The Bidder must provide a Business Continuity Plan (BCP) detailing how it will maintain production, supply and delivery of CIC-Passport Program Photocards during events that would negatively impact the Bidder's normal operations.

The BCP must provide details to demonstrate how the Bidder will maintain the production, supply and delivery of Passport Photocards to meet CIC-Passport Program requirements for each of the following activities (M.2.a - M.2.g) as specified in the Annex A - Statement of Work:

M.2.a Internet based ordering; M.2.b Order tracking; M.2.c Finishing of photo-cards (die-cutting and application of photo pouch) M.2.d Printing semi-finished Passport photocards; M.2.e Warehousing; M.2.f Overprinting; and M.2.g Inventory management and reporting

M.3 Bidder's Internet Ordering System

The Bidder must provide a description of the Bidder's current internet ordering system. The description must demonstrate how the Bidder's existing internet ordering system will provide all of the following (M.3.a - M.3.g below) to meet the requirements of the Statement of Work.

M.3.a Internet based ordering by clients for order fulfillment; M.3.b Password login features for individual clients; M.3.c Address selection from a pre-established list; M.3.d Order tracking number generation; M.3.e Order status tracking; M.3.f Up-to-date order reporting; and M.3.g Available inventory for ordering.

Basis of Selection: A bid must comply with the requirements of the bid solicitation and meet all mandatory technical evaluation criteria to be declared responsive. The responsive bid with the lowest evaluated price will be recommended for award of a contract. Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.