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VAC SERVICES | Public Works and Government Services Canada · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

VAC SERVICES

Public Works and Government Services CanadaB8186-110010/BFederal
Find on CanadaBuysAdd to pipeline
Published
Mar 5, 2012
Respond by
Mar 22, 2012
Latest amendment
—1 amendment

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Description

Trade Agreement: WTO-AGP/NAFTA/AIT/Canada-Peru FTA/Canada-Colombia FTA Tendering Procedures: All interested suppliers may submit a bid Attachment: YES (MERX) Electronic Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements: VISA APPLICATION CENTRE (VAC) SERVICES

B8186-110010/B Nadeau, Timothy Telephone No. (819) 956-9653 E-mail: tim.nadeau@tpsgc-pwgsc.gc.ca

Introduction

The Department of Public Works and Government Services Canada (PWGSC) is soliciting proposals from Bidders, for the provision of a global network of Visa Application Centres (VAC) offering application support services, with an option for biometrics collection and related services, as detailed in the attached Request For Proposal (RFP).

The RFP includes, a description of Canada's overall work requirements and the associated approach for acquiring the services of a Contractor to deliver the services.

Background

The Temporary Resident Biometrics Project (TRBP) was announced in Budget 2008 to introduce biometrics collection into Canada's temporary resident program. The project is being led by Citizenship and Immigration Canada. Biometrics collection will be performed by the Contractor selected to provide VAC services.

Request For Proposal

PWGSC will select a Contractor who will be accountable for the provision Visa Application Services consisting of:

Visa Application Support Services at VAC locations established through the issuance of a Task Authorisation (TA). Establish VAC locations in the region for which it is responsible on an "as and when requested" basis through the issuance of Task Authorizations (Tas). Collect biometrics data in VAC locations for which it is responsible on an "as and when requested basis" through the issuance of Tas, and Provide both Applicant pay and Canada pay services in the same VAC location on an "as and when requested" basis.

The RFP includes, but is not limited to, the contract terms and conditions, bidder preparation instructions, evaluation procedures and submission tables, the contractor statement of work, pricing tables, and security and insurance requirements.

The RFP includes both mandatory and rated requirements as part of the evaluation. The winning bidder will be the bidder with the highest overall score based on 70% technical proposal and 30% financial proposal. Additional information of the evaluation of bids can be found in this RFP.

This requirement is subject to the provisions of the World Trade Organization Agreement on Government Procurement (WTO-AGP), the North American Free Trade Agreement (NAFTA), and the Agreement on Internal Trade (AIT).

Contract Period and Options

The proposed Contract Period will be sixty (60) months, with Options to extend the Contract Period for up to two (2), one (1) one year periods.

Security

This procurement and resulting Contract are subject to security requirements. The Contractor's personnel assigned to the VAC require Enhanced Reliability status or equivalent. Security requirements are detailed in the RFP, Part 6, Part 7, Annex B, and in the Security Requirements Checklist.

Debriefings

After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within 10 working days of receipt of the results of the bid solicitation process. At Canada's discretion; the debriefing may be in writing, by telephone or in person.

Enquiries

Any and all enquiries regarding this RFP must be submitted to the Contracting Authority named below:

Name: Tim Nadeau Title: Supply Team Leader Public Works and Government Services Canada Acquisitions Branch Directorate: Special Procurement Initiatives (SPID) Address: 11 rue Laurier St, Gatineau, QC, K1A 0S5

Telephone: 819-956-9653 Facsimile: 819-956-8303 E-mail: tim.nadeau@pwgsc-tpsgc.gc.ca Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

  • Amendment 1May 30, 2013
  • Original noticeMar 5, 2012

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

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Linked contracts

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Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
B8186-110010/B
Observed
Sep 18, 2026

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