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Create free accountThis requirement is open only to those TBIPS Supply Arrangement Holders (EN578-055605/G) who qualified under Tier 1 for services in the Montreal Metropolitan Region for the following category: B.10 : Two (2) Level 1 help desk specialist The following SA Holders have been invited to submit a proposal: · Action Personnel of Ottawa-Hull Ltd · CGI Information Systems and Management Consultants Inc. · Cofomo Inc. · Cogniva Information Solutions Inc. · Deloitte Inc. · Eclipsys Solutions Inc · HCM WORKS INC./HCM TRAVAIL INC. · Hewlett-Packard (Canada) Co. Hewlett-Packard (Canada) Cie · IBM Canada Ltd. · Itergy International Inc. · Lannick Contract Solutions Inc. · Maplesoft Consulting Inc, Momentum Technologies inc.,Raymond Chabot Grant Thornton S.E.N.C.R.L., IN JOINT VENTURE · Nurun inc. · Procom Consultants Group Ltd., Emerion , IN JOINT VENTURE · TELUS Communications Inc.
Description of Work: The Technology, Information, Security and Administration General Directorate of Canada Economic Development (CED) requires the services of a contractor to provide help desk support for its users at head office as well as remote support for regional users. The contractor shall provide two (2) Help Desk Resources, who will offer Level 1 support at all time during the term of the contract.
Bidders must submit a bid for all resource categories. The work is currently being performed by Cofomo under a contract.
Security Requirement: Common PS SRCL #06 applies Minimum Corporate Security Required: Designated Organization Screening (DOS) Minimum Resource Security Required: Enhanced Reliability Contract Authority Name: Aline Mulinda Phone Number: 514-496-6477 Email Address: aline.mulinda@canada.ca Or Name: Isabelle Guilbault Phone Number: 514-283-6574 Email Address: Isabelle.guilbault@canada.ca Inquiries Inquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language. NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.-NCRIMOS@pwgsc.gc.ca
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
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