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UPDATE OF THE ITSM TOOL : BMC REMEDY | Canadian Space Agency · CanPursue
Opportunities
Fit is part of the trial and paid plans.Closed

UPDATE OF THE ITSM TOOL : BMC REMEDY

Canadian Space Agency9F019-20200091Federal
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Published
Jul 17, 2020
Respond by
Aug 4, 2020
Latest amendment
None

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Description

The Information Technology division of the Canadian Space Agency (CSA) needs professional services of a technical expert of the ITSM tool : BMC Remedy. This contract will allow CSA to upgrade Remedy 7.6.04.01 to it’s latest version. Period of the Contract From the award date to March 31, 2021 Work location The work will initially have to be done at the Space Agency's premises at 6767 route de l’aéroport, Saint-Hubert to allow the resource (s) to become familiar with the systems and applications that we currently use. Then, according to an agreement with the project manager, the resource (s) will be able to benefit from remote access to perform most of the contract tasks. Occasionally, the resource (s) will be required to perform tasks on the client site to work on restricted systems or attend technical meetings. The number of days that the resource (s) will have to work on our premises could vary depending on the tasks requested.

Procurement

Category
Services, Goods
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
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UNSPSC
—

Amendments

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Documents

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Source

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Source
CanadaBuys
Solicitation
9F019-20200091
Observed
Sep 18, 2026

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