ENTERPRISE SEARCH AND DISCOVERY SOLUTION (ESDS)

Trade Agreement: CETA / WTO-AGP / CPTPP / NAFTA / CFTA / FTAs with Peru / Colombia / Panama / Korea Tendering Procedures: All interested suppliers may submit a bid Competitive Procurement Strategy: Best Overall Proposal Comprehensive Land Claim Agreement: No Nature of Requirements:

5Z011-180124/A Conn-Harbinson, Margo Telephone No. - (613) 828-8108

ACQUISITION OF FULLY HOSTED ENTERPRISE SEARCH AND DISCOVERY SOLUTION (ESDS)

THE PURPOSE OF THIS AMENDMENT IS TO EXTEND THE CLOSING DATE OF THE BID SOLICITATION FROM 20 MARCH 2019, 2:00 PM EDST, TO 3 APRIL 2019, 2:00 PM EDST. NO FURTHER EXTENSIONS WILL BE GRANTED.

This Bid Solicitation is being issued to satisfy the requirement of the Library and Archives Canada (LAC) (the "Client") the provision of an Enterprise Search and Discovery Solution (ESDS), including an annual Software as a Service (SaaS) subscription license to use the Licensed Software in accordance with the terms of the Contract, and for Software Maintenance and Support Services thereon, and for all Hosting Services related to the Platform component identified in Annex A - Statement of Requirement.

All components of the Solution must be available to the Users 24 hours a day, 7 days a week, 365 days a year (as described in the Contract and outside the periods of Scheduled Maintenance), and operate at all times in accordance with the SOR in LAC’s operational environment described in the bid solicitation. The solution must be available in the end user’s choice of English and French (bilingual), Canada’s two official languages.

The required solution includes the provision of Subscription Services and associated infrastructure to host the solution, as detailed in Annex A - Statement of Requirements. The solution includes, but is not limited to, the following:

a) granting to Canada a non-exclusive, Entity wide, Subscription License to use the Subscription Services, in English and French, in accordance with the terms of this Contract, including the Statement of Requirements;

b) providing all Hosting Services, in the operating environment, as detailed in the SOR;

c) providing the Enterprise Search and Discovery Solution Documentation described herein;

d) providing the Enterprise Search and Discovery Solution Training Documentation described herein;

e) providing Enterprise Search and Discovery Solution maintenance and support describe herein;

f) providing Implementation Services, including initial set-up, installation, indexing and testing of the solution, up to and including System Acceptance testing;

g) providing Configuration, Conversion and Data Migration described herein;

h) providing professional services, as and when requested by Canada, in accordance with the Task Authorization (TA) process described herein;

i) providing training services, as and when requested by Canada, in accordance with the TA process descripted herein;

j) providing any and all online training that is made available to other users at no additional charge;

k) providing access to all forums and Frequently Asked Questions (FAQ) resources; and

l) providing all the Contract Deliverables in accordance with the Contract.

It is the intent of the Client that the Initial Contract Period will be for Subscription Services for a period of five (5) years plus ten (10) one year optional periods (Option Years 1 to 10).

Documents may be submitted in either official language of Canada.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.