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VETERANS OUTREACH/VISITATION | Public Works and Government Services Canada · CanPursue
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Fit is part of the trial and paid plans.Closed

VETERANS OUTREACH/VISITATION

Public Works and Government Services Canada51019-138003/AFederal
Find on CanadaBuysAdd to pipeline
Published
Jun 4, 2013
Respond by
Jun 19, 2013
Latest amendment
None

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Description

Trade Agreement: Agreement on Internal Trade (AIT) Tendering Procedures: Generally only one firm has been invited to bid Attachment: None Competitive Procurement Strategy: Lowest/Lower Bid Comprehensive Land Claim Agreement: No Nature of Requirements: ACAN - VETERANS OUTREACH/VISITATION

51019-138003/A MacNeil, Blaine A. Telephone No. - (902) 496-5180 Fax No. - (902) 496-5016

Advance Contract Award Notice (ACAN)

An ACAN is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier.

Requirement

The Department of Veterans Affairs has a requirement to provide nation-wide visitation services with Veterans, providing them with an opportunity to have a conversation and social visit with a volunteer allowing them to raise concerns or identify needs that might be addressed by Veterans Affairs.

The proposed Contractor will be responsible for the following activities:

Recruit, select, and maintain a supply of volunteers to visit up to 4,000 Veterans in facilities across Canada by the end of the first year of the contract.

Train qualified volunteers who have a driver's license and are willing to travel to long term care facilities to conduct face-to-face visits with Veterans in the Veteran's official language of choice. The Proposed Contractor is required to ensure volunteers with proper language requirements are available.

Ensure volunteers complete the Veteran Outreach and Visitation Report for each Veteran visited.

Review Veteran Outreach and Visitation Reports from volunteers.

Provide the Department with a monthly invoice identifying the number of Veteran visits performed by the volunteers.

Ensure all Veteran Outreach and Visitation Reports are returned to the Department for tracking.

Volunteers will be responsible for providing the Proposed Contractor with the following:

Veteran Outreach and Visitation Reports for each Veteran visited.

The Proposed Contractor will be responsible for providing the volunteers with the following:

Payment according to receipts/travel expense reports received.

Department will be responsible for providing the Proposed Contractor with the following:

Payment according to the invoices submitted by the Proposed Contractor.

Requirements (Security, Information Management, Privacy and Other)

Veterans' contact information provided for this initiative must not be used for any other projects or for adding names to the Proposed Contractor databases.

All volunteers are required to obtain Reliability Status in accordance with the Government Security Policy prior to conducting visits.

Handling of Personal Information

Veterans Affairs Canada is bound by the Privacy Act with respect to the protection of personal information as defined in the Act. The Proposed Contractor must keep private and confidential any such personal information collected, created or handled by the Proposed Contractor under the contract, and must not collect, use, copy, disclose, dispose of or destroy such personal information except in accordance with the Privacy Act and the delivery provisions of the contract.

All personal information is under the control of Veterans Affairs Canada, and the Proposed Contractor and volunteers have no right in or to that information. The Proposed Contractor must deliver to the Department all such personal information in whatever form, including all working papers, notes, memoranda, reports, data in machine-readable format or otherwise, and documentation which have been made or obtained in relation to the contract, within 30 days of the completion or termination of the contract, or at such earlier time as the Department may request. Upon delivery of the personal information to the Department, the Proposed Contractor will have no right to retain that information in any form and must ensure that no record of the personal information remains in the Proposed Contractor's possession. Volunteers will not record, collect, copy, disclose any Veteran personal information. All reports will be prepared by hand.

Requests for Information

Should the Proposed Contractor receive a request for information from a third party, including but not limited to any of the long term care facilities where Veterans were visited, relating to information in their custody for the purposes of this contract, the Proposed Contractor will advise the Department. Following consultation with a departmental access to information and privacy office, the Department will provide the Proposed Contractor with guidance and direction on handling the request.

Collection of Personal Information

Personal information collected about clients by the Proposed Contractor for the provision of services covered by the contract shall be collected in accordance with the following requirements.

The Proposed Contractor shall agree to work with the Department to determine the personal information elements that will be collected to fulfill the requirements of the contract, and to develop the notification statement that will be used when collecting personal information from clients.

Notification of Non-Compliance or Breach of Privacy and Security

The Proposed Contractor shall notify, in writing, Veterans Affairs Canada and the Contracting Authority immediately of any reason it does not comply with the Privacy and Security provisions of the Contract in any respect. The Proposed Contractor shall promptly notify the Department of the particulars of the non-compliance and what steps it proposes to take to address, or prevent recurrence of the non-compliance.

The Proposed Contractor shall work with the Departments to achieve resolution and compliance with Government of Canada privacy and security requirements.

Training

The Proposed Contractor will be required to provide volunteers with training on how to conduct visits with Veterans and requirements as outlined in this contract.

Justification for Intended Supplier

The Proposed Contractor is well qualified to meet the requirements of this outreach and visitation initiative with Veterans receiving departmental support for long term care. The Royal Canadian Legion Dominion Command is well positioned as a national entity to administer a program of this size and scope with reliable, screened and trained volunteers. The existing and well established relationship between the Department and the Proposed Contractor, coupled with the Proposed Contractor's network of in excess of 150 volunteers with previous experience in visiting Veterans in long term care facilities, will ensure an efficient and cost effective approach to this one year contract.

Criteria for assessment of the Statement of Capabilities (Minimum Essential Requirements)

Any interested supplier must demonstrate by way of a statement of capabilities that it meets the following requirements:

Given the advanced age and frailty of residents in long term care, extensive previous experience with direct communication with residents in long term care facilities is required.

Applicability of the trade agreement(s) to the procurement

This procurement is subject to the following trade agreements

Agreement on Internal Trade (AIT) World Trade Organization - Agreement on Government Procurement (WTO-AGP) North American Free Trade Agreement (NAFTA)

Justification for the Pre-Identified Supplier

The following exclusion(s) and/or limited tendering reasons are invoked under the (section of the trade agreement(s) specified):

Agreement on Internal Trade (AIT) - Article 506 para 12(b) where there is an absence of competition for technical reasons and the goods or services can be supplied only by a particular supplier and no alternative or substitute exists.

World Trade Organization - Agreement on Government Procurement (WTO-AGP) - Article XV 1(b)

North American Free Trade Agreement (NAFTA) - Article 1016(b) and WTO-AGP Article XV 1(b): where, for works of art, or for reasons connected with the protection of patents, copyrights or other exclusive rights, or proprietary information or where there is an absence of competition for technical reasons, the goods or services can be supplied only by a particular supplier and no reasonable alternative or substitute exists;

Period of the proposed contract or delivery date

The proposed period of the contract is from August 1, 2013 to July 31, 2014 with one option year.

Estimated Award Value

The estimated value of the contract, including option year, is $240,000.00 (GST/HST extra).

Name and address of the pre-identified supplier

Royal Canadian Legion 86 Aird Place, Ottawa, ON K2L 0A1 Veteran Outreach and Visitation Report

Suppliers' right to submit a statement of capabilities

Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in the ACAN may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date of this notice. The statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements.

Closing date for a submission of a statement of capabilities

The closing date and time for accepting a statement of capabilities is: TBD.

Inquiries and statements of capabilities are to be directed to

Blaine MacNeil Supply Specialist Atlantic Region Acquisitions Public Works and Government Services Canada Telephone: 902.496.5180 Facsimile: 902.496.5016 blaine.macneil@pwgsc.gc.ca 1713 Bedford Row, Halifax, NS B3J 3C9 Government of Canada

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.

Procurement

Category
Services
Jurisdiction
Federal

Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user

Requirements and qualifications

Supply arrangement
Not stated in the public notice
Security requirement
Not stated in the public notice
Trade agreements
—
Limited tendering reason
—

Classification

GSIN
—
UNSPSC
—

Amendments

No amendments observed.

Documents

No attachments listed in the open data.

Contact

No contact listed in the open data.

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Linked contracts

No related records observed.

Source

Find on CanadaBuys

CanPursue has no direct link to this notice. This opens a CanadaBuys search for its solicitation number.

Source
CanadaBuys
Solicitation
51019-138003/A
Observed
Sep 18, 2026

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