Axios assyst platform Upgrade, implementation and training - ACAN

1. Advance Contract Award Notice (ACAN) An ACAN is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier. 2. Definition of Requirements The Department of Natural Resources Canada (NRCan) has a requirement to upgrade its existing Information Technology Service Management/ Information Technology Infrastructure Library (ITSM/ITL) platform called "Axios assyst®". The requirement will include:

Upgrade assyst from V10SP5.5 to v10.7.5, or assyst V11, which is the forthcoming release from Axios, and make use of the enhanced web interface Self Service Portal & Service Catalogue (To a maximum of 20 offerings and basic workflows OR maintain current single source service offering method) Discover, Cleanse, Redesign, and Implement the “new” CMDB (Configuration Management Database) based on NRCan’s determined vision and scope. Implement Change Management in assyst (up to a maximum of 3 workflows, with up to 5 stages and 10 task) Configure out of the box reports Assyst Training (Train the Trainer) Knowledge Transfer Operational Readiness & Go live support

3. Criteria for Assessment of the Statement of Capabilities Any interested supplier must demonstrate by way of a statement of capabilities that it meets the following requirements:

Having Axios Systems certification to provide authorized assyst® solution implementation services and certified commercial assyst® training. Having an Axios assyst Senior Architect and an Axios assyst Implementation Specialist resource to perform the work.

4. Trade Agreements This procurement is subject to the following trade agreement(s): North American Free Trade Agreement; Canadian Free Trade Agreement; Canada-Chile Free Trade Agreement; Canada-Colombia Free Trade Agreement; Canada-Honduras Free Trade Agreement; Canada-Panama Free Trade Agreement. Canada-Korea Free Trade Agreement 5. Set-aside under the Procurement Strategy for Aboriginal Business Not Applicable. 6. Comprehensive Land Claims Agreement(s) Not Applicable. 7. Justification for the Pre-Identified Supplier We intend to deal directly with the supplier mentioned in section 10 below as, it is the only known supplier that meets the mandatory criteria set out in section 3 above. Should Canada receive a statement of capabilities from a supplier that contains sufficient information to indicate that it meets the requirements set forth in this ACAN, a competitive process will be triggered with a technical and financial evaluation methodology of the bids proposed by the potential bidders 8. Exception to the Government Contracts Regulations The following exception(s) to the Government Contracts Regulations is (are) invoked for this procurement under subsection 6(d) – “only one person is capable of performing the work). The identified provider in section 12 below is the only one able to meet all of the criteria identified in paragraph 3 above. 9. Exclusions and/or Limited Tendering Reasons The following exclusion(s) and/or limited tendering reasons are invoked under the:  North American Free Trade Agreement (NAFTA): Article 1016, 2, d. Canadian Free Trade Agreement: Article 506.12 (b) Canada-Chile Free Trade Agreement: Article Kbis-09 (b) Canada-Colombia Free Trade Agreement: Article 1409 (b) (iii) Canada-Honduras Free Trade Agreement: Article 17.11 (2) (b) (iii) Canada-Panama Free Trade Agreement: Article 16.10 (b) (iii) 10. Contract Period The contract period will be from award to December 31, 2018. 11. Estimated Cost The estimated maximum value of the contract is $103,169.00 CAD inclusive. 12. Name and Address of the Proposed Contractor Sierra Systems Group Inc. 275 Slater Street Ottawa, ON K1P 5H9 13. Suppliers’ right to submit a statement of capabilities Suppliers who consider themselves fully qualified and available to provide the services/goods described herein, may submit a Statement of Capabilities in writing, preferably by e-mail, to gerald.baran@canada.ca on or before the closing date and time of this Notice. The Statement of Capabilities must clearly demonstrate how the supplier meets the advertised requirements. 14. Closing Date The closing date for a submission of a Statement of Capabilities is September 05, 2018 at 14:00 (Pacific Daylight Time).