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Create free account2016-11-10 PLEASE SEE AMENDED RFP. CHANGES IN RED. Clause 7.4.1 (English only) Attachment 1 to Part 3 For an MS WORD version of the RFP, please email Megan.Lamont@canada.ca. The Shared Services Canada (SSC) Transformation Initiative, Service Management Improvement, centers on improving the branch’s service management activities. ITIL is the reference framework being utilized for this endeavour, in alignment with TBS. ITIL is the de facto international standard framework for best practices in IT Service Management. ITIL contains a comprehensive description of the processes involved in managing IT services. SSC requires a contractor to deliver a series of instructor led in-class or virtual training courses on this topic.
Not stated in the notice: procurement type, procurement method, selection criteria, region of delivery, region of opportunity, expected contract period, end user
The source reports 5 amendments. CanPursue observed 1 of them with dates.
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