Emergency Medical Evacuation Services

Addendum 003: Addendum 002 hereby forms part of the RFP and the purpose is to: 1. Extend the solicitation closing date from June 10, 2021 to June 17, 2021. ______________________________________________________ Addendum 002: Addendum 002 hereby forms part of the RFP and the purpose is to: 1. Extend the solicitation closing date from June 3, 2021 to June 10, 2021. 2. Answer questions related to the RFP that we received 3. Make clarifications to the RFP ______________________________________________________ Addendum 001: Addendum 001 hereby forms part of the RFP and the purpose is to: 1. Answer questions related to the RFP that we received 2. Make clarifications to the RFP ______________________________________________________ Requirement: Global Affairs Canada is seeking to establish a contract for the provision of emergency medical evacuation and support services on a worldwide basis, twenty-four hours a day, seven days a week (i.e., 24/7) for Canadian government employees and their dependants assigned to Canada's missions abroad. Global Affairs Canada through its FSD Services and Policy Bureau (HED) is mandated to provide client oriented advice and administration of the Foreign Service Directives to all Canadian government employees and their dependants who are assigned to Canada's missions abroad and who are subject to the provisions of the Foreign Service Directives. Employees serving outside Canada are required to have comprehensive coverage under the Public Service Health Care Plan (PSHCP) for themselves and their dependants to ensure that they have sufficient health care coverage. As a result, standard health care coverage for employees and their dependants does not form part of the Department's service requirement. However, the PSHCP does not provide coverage for medical emergency evacuations and case management services. Therefore, the Department will require a Contractor to provide these services. The Contractor will provide a range of medical emergency evacuation and case management services on a worldwide, 24/7, basis including emergency medical evacuation, medical call centre services, medical case consultations and management, referrals, and health care travel consultations to employees and their dependants at all Canadian diplomatic missions and posts outside of Canada. The contractor’s services must be available in both Official Languages of Canada (English and French). Period of Contract: The period of the Contract will be for a three (3) year period with the award date tentatively set for August 1, 2021. The Contract includes two (2) irrevocable option periods of one (1) year each. Security Requirement: There is no security requirement applicable to this Contract. Basis of Selection – Mandatory Technical Criteria: A bid must comply with the requirements of the bid solicitation and meet all mandatory technical evaluation criteria to be declared responsive. The responsive bid with the lowest evaluated price will be recommended for award of a contract. ------ All enquiries are to be submitted in writing to the Canada’s Representative Alexander Jeske by email to alexander.jeske@international.gc.ca Delivery Date: Above-mentioned The Crown retains the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada.