Family Liaison Worker

An advanced contract award notice (ACAN) is a public notice indicating to the supplier community that a department or agency intends to award a contract for goods, services or construction to a pre-identified supplier, thereby allowing other suppliers to signal their interest in bidding, by submitting a statement of capabilities. If no supplier submits a statement of capabilities that meets the requirements set out in the ACAN, on or before the closing date and time stated in the ACAN, the contracting officer may then proceed with the award to the pre-identified supplier. 1. Definition of requirement: The Correctional Service Canada has a requirement for a Family Liaison Worker. The work will involve the following: Objectives: The contractor shall assist the offenders within Nova Institution in the maintenance of family contact while incarcerated. As well, the Family Liaison Officer assists in a variety of family related matters that include, but are not limited to Family Court Processes, the acquisition of vital documents and the facilitation of Family Contact Escorted Temporary Absences.  1.2 Tasks:

Recruit, network, liaise, and consult with community organizations and/or volunteers Network, liaise, and consult with CSC representatives at the institutional and regional levels Interview (family reintegration interview) female offenders interested in participating in the project and administer the family strengths and need assessment tool Interview (family reintegration interview) corresponding families interested in participating in the project and administer the family strengths and needs assessment tool Provide continued support to offenders and their families throughout the process of reintegration planning and post release including escorting inmates on Escorted Temporary Absences (ETAs), court appearances, etc. and assisting with critical identity documents where required. Ensure coordination of continuity of care for female offenders and their families. Maintain the toll free information line and provide referral and information to families Work to increase community awareness of issues facing families affected by criminal behavior, incarceration and reintegration. Work collaboratively with other family liaison workers in other regions, as well as with the executive director or designate. Participate in any orientation sessions as required by CSC to work effectively in the institutional environment Provide ongoing support and education/information events for staff and/or offenders. Facilitate video conferencing for the purposes of family-offender contact and offenders court appearances where required. Complete pre/post relationship building work for private family visits and family contact visits as required. Deliver programming to offenders as required by CSC. Assist CMT with the acquisition of critical offender documents.

1.3 Expected results

Increase in family contacts via private family visits, escorts, phone calls and videoconferencing calls Increased staff and community awareness of the impact of incarceration on offender’s families and increased sensitivity to the needs of families affected by incarceration Improved pre-release orientation on what to expect upon family reintegration and relationship restructuring Improved information/communication with families of offenders on available services through correspondence, phone calls, toll free information line and visits Consistently conduct orientation and assessment interview with all newly admitted female federal offenders to provide information on services and determine need for continued support to increase use of service of family liaison officer Increased offender accompaniment to family court and family visits by family liaison worker to improve family bonds Increase in number of case conferences to share Family Reintegration plans as part of the correctional planning process Improved reintegration results by ensuring access to personal documents needed for financial assistance, employment, medical coverage The contractor will track outcomes such as number of offender contacts, visits, calls, staff and community education events, court accompaniments, escorts

1.4 Performance standards

The contractor will track and report monthly on above-mentioned outcomes The contractor will meet with each new admission within 5 working days of admission to provide orientation and assessment interview Information on family Reintegration Plan for offenders is shared with the case management team during the intake process and throughout the sentence and documented in OMS The contractor will provide gender and culturally sensitive services

1.5 Deliverables

Create and distribute FLW flyers and any other material needed to ensure awareness of the project among female offenders – ensure all new admissions receive information related to the project Prepare a written summary monthly of the outcome of the administered family strengths and needs assessment tool with the purpose of establishing a family reintegration action plan, identifying appropriate support, etc. Work in conjunction with female offenders and their families to develop a written family based reintegration plan that will augment their correctional plan. This will be done in collaboration with the case management team.  Ensure all families receive “A New Time”, CFCN’s family reintegration information toolkit Duties related to the measurement, reporting, and evaluation related to the project Project reporting to Nova Institution Maintain a log of facilitated offender phone calls. Said log will be the property of CSC.

1.5.2 Paper consumption: a. Should printed material be required, double-sided printing in black and white format is the default unless otherwise specified by the Project Authority. b. The Contractor must ensure printed material is on paper with a minimum recycled content of 30% and/or certified as originating from a sustainably managed forest. c. The Contractor must recycle unneeded printed documents (in accordance with Security Requirements). 1.6 Constraints: 1.6.1 Location of work: a. The Contractor must perform the work at Nova Institution, 180 James St, Truro, Nova Scotia, B2N 6R8. b. Travel Travel to the following locations will be required for performance of the work under this contract. Specific locations cannot be listed however, as the travel may include the Family Liaison Officer conducting family contact ETAs to various communities in Atlantic Canada, or the project authority for CFCN travelling to Nova Institution to manage the contract. 1.6.2 Language of Work: The contractor must perform all work in English 1.6.3 Security Requirements: This contract includes the following security requirements: The Contractor/Offeror must, at all times during the performance of the Contract/Standing Offer, hold a valid Designated Organization Screening (DOS), issued by the Canadian Industrial Security Directorate (CISD), Public Works and Government Services Canada (PWGSC). 2. The Contractor/Offeror personnel requiring access to PROTECTED information, assets or sensitive work site(s) must EACH hold a valid RELIABILITY STATUS, granted or approved by CISD/PWGSC. 3. The Contractor/Offeror MUST NOT remove any PROTECTED information or assets from the identified work site(s), and the Contractor/Offeror must ensure that its personnel are made aware of and comply with this restriction. 4. Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PWGSC. 5. The Contractor/Offeror must comply with the provisions of the: a) Security Requirements Check List and security guide (if applicable), attached at Annex C; b) Industrial Security Manual (Latest Edition). 2. Criteria for assessing the statement of capabilities (minimum essential requirements): Any interested supplier must demonstrate by way of a statement of capabilities that it meets the following requirements: Experience: Must have a minimum of 4 years experience, obtained in the last 7 years, in providing specialized family liaison work with incarcerated female offenders. This specialized family liaison work includes family needs assessments, family reintegration planning, expertise in family court procedures, and the provision of staff and community training on the impact of incarceration on female offenders and their families Must have a minimum of two years of experience, within the last five years, working in the field of gender sensitivization. Must have a toll free information line related to family reintegration services for offenders and their families. Academic qualifications: Personnel providing the services must possess a University Degree in Social Work or Criminology/Sociology or Women’s’ studies. The degree must have been obtained from a recognized Canadian university or the equivalent as established by a recognized Canadian academic credentials assessment service, if obtained outside Canada. The list of recognized organizations can be found under the Canadian Information Centre for International Credentials web site. Professional designation, accreditation and/or certification: N/A 3. Applicability of the trade agreement (s) to the procurement This procurement is not subject to any trade agreement. 4. Set-aside under the Procurement Strategy for Aboriginal Business This procurement is not subject to any set-asides for Aboriginal Suppliers. 5. Comprehensive Land Claims Agreement (s) This procurement is not subject to a Comprehensive Land Claims Agreement. 6. Justification for the Pre-Identified Supplier The Supplier is the only Canadian organization that can perform the scope of work, given the history, experience and familiarity with the level of information required to complete the tasks identified in the scope of work.  The Canadian Families and Corrections Network is uniquely positioned to provide these services given their specific mandate to provide family liaison services for incarcerated offenders and their families. Both the supplier and their personnel meet the minimum essential requirements. The pre-identified supplier meets all of the minimum essential requirements described in this ACAN. 7. Government Contracts Regulations Exception(s) The following exception to the Government Contracts Regulations is invoked for this procurement under subsection (d) only one person is capable of performing the contract. 8. Exclusions and/or Limited Tendering Reasons This procurement is not subject to any trade agreement. 9. Ownership of Intellectual Property There are no intellectual property terms in this contract. 10. Period of the proposed contract or the delivery date(s) The proposed contract is for a period of one (1) year, from November 6th, 2018 to November 5th, 2019, with an option to extend the contract for two (2) additional one (1) year periods. 11. Cost estimate of the proposed contract The estimated value of the contract, including option(s), is $ 186,300.00, (GST/HST exempt). 12. Name and address of the pre-identified supplier Name: Canadian Families and Corrections Network Address: P.O. Box 35040 Kingston, ON K7L 5S5 13. Suppliers' right to submit a statement of capabilities Suppliers who consider themselves fully qualified and available to provide the goods, services or construction services described in the ACAN, may submit a statement of capabilities in writing to the contact person identified in this notice on or before the closing date and time of this notice. The statement of capabilities must clearly demonstrate how the supplier meets the advertised requirements. 14. Closing date and time for a submission of a statement of capabilities The closing date and time for accepting statements of capabilities is November 5th, 2018 at 2:00pm ADT. 15. Inquiries and submission of statement of capabilities Inquiries and statement of capabilities are to be directed to: Danielle Blanchet Regional Contract Officer 1045 Main Street, 2nd floor Moncton, NB E1C 1H1 Telephone: 506-851-7690 Facsimile: 506-851-6327 E-mail: Danielle.blanchet@csc-scc.gc.ca