Inspection, testing, upgrading and maintenance TAC Vista Building Management System Controllers & Graphics

Inspection, testing, upgrading and maintenance of the TAC Vista Building Management System Controllers & Graphics. This requirement is for: The Correctional Service of Canada, Dorchester Penitentiary and Springhill Institution. Trade agreement: Canadian Free Trade Agreement (CFTA), World Trade Organisation-Agreement on Government Procurement (WTO-AGP), Canada Ukraine Free-Trade Agreement (CUFTA), Canada Korea Trade Agreement (CKTA), North American Free Trade Agreement (NAFTA), Canada free trade agreements with Chile/Colombia/Honduras/Panama, Canada-Peru Free Trade Agreement, Canada-European Union Comprehensive Economic and Trade Agreement (CETA), Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP). Tendering procedures: All interested suppliers may submit a bid. Competitive Procurement Strategy: lowest priced compliant bid. Set-aside under the Procurement Strategy for Aboriginal Business: This procurement is not subject to any set-asides for Aboriginal Suppliers. Comprehensive Land Claim Agreement: This procurement is not subject to a Comprehensive Land Claims Agreement. Security Requirements: This contract does not include security requirements. Nature of Requirements: The following is a summary of the statement of work for this requirement. The Correctional Service Canada has a requirement to maintain building operations. Objectives: The contractor must be qualified and knowledgeable with the TAC Vista product line.  The contractor must have access to systems hardware and software upgrades necessary to maintain the systems. The contractor shall provide and install free of charge firmware build updates when performing other work at the site. The contractor must request an I.P address number from the Department Representative, when installing an additional panel to the network. The contractor must report to the site with a service vehicle, which is well stocked with replacement parts to carry out repairs on the system in use in these facilities. The contractor must remove and dispose of debris, used and obsolete material when required. The contractor’s technicians are required, upon arrival to the site facility to provide identification (ID) and log into the institutional Visitor’s Register maintained at the Principal Entrance.  The contractor must, upon arrival on site, submit a complete tool list. Any missing or lost tools must be reported to the Correctional Manager desk by the contractor or escort staff/commissionaire. The contractor must provide to the Department Representative, after each visit, a service report containing all details of work performed. When applicable, within 5 working days, the contractor must provide a list of defects/deficiencies discovered during the visit with recommended corrective actions and estimated budget cost to correct any deficiencies. The contractor must provide all maintenance/repair activities report to the following email: GEN-ATLRHQTechServ@csc-scc.gc.ca. All documents within the report must be presented in Adobe Acrobat PDF format. Term of Contract: Period of the Contract: The Work is to be performed during the period of September 16th, 2019 to September 15th, 2020 with the option to renew for four (4) additional one-year periods. File Number: 21207-20-3265432 Contracting Authority: Danielle Blanchet, Regional Contract Officer Telephone number: 506-851-7690 Facsimile number: 506-851-6327 E-mail: Danielle.blanchet@csc-scc.gc.ca NOTE TO BIDDERS: Bidders can obtain the complete statement of work and evaluation criteria by downloading the solicitation document and associated documents from Buyandsell.gc.ca/tenders. The Crown reserves the right to negotiate with suppliers on any procurement. Documents may be submitted in either official language of Canada (English or French). Given the nature of the requirements, proposals submitted by such means as facsimile or electronic mail will not be accepted. After contract award, bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within fifteen (15) working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person. The Office of Small and Medium Enterprises (OSME) offers seminars to businesses interested in learning how to sell goods and services to the Government of Canada. The seminars are FREE. Topics include: ? Overview of the federal government contracting process; ? Searching for opportunities on the Buy and Sell - Tenders website; ? Bidding on opportunities; ? Registering in supplier databases. The full schedule of seminars can be found on the Buyandsell.gc.ca website, under Event Calendar (https://buyandsell.gc.ca/event-calendar).