Support for Digital Transformation

Department of Foreign Affairs, Trade and Development (DFATD) the Canadian Trade Commissioner Service (TCS) helps companies sell their products and services outside Canada by connecting them with our funding and support programs, international opportunities and network of trade commissioners in more than 160 cities worldwide. Through our services, and by connecting companies to other export-related Government of Canada programs, we can help companies grow abroad, even in these challenging times The TCS is in the midst of a digital transformation. The purpose of this transformation is to modernize our client’s experience, service delivery, and online tools and content to provide more and higher-value services, to more clients, and move from a mainly analogue to a user-centered, digitally enabled operation. To achieve this transformation, additional support for content development is required to ensure the TCS website is updated, modern, and client-focused. The TCS Marketing and Digital Division (BTP) of the Canadian Trade Commissioner Service (TCS) is overseeing the digital transformation of the TCS website and is responsible for the development and distribution of CanadExport. DFATD has identified a requirement for four (4) resources on a part –time basis, ‘as and when required’: Two (2) intermediate Technical Writer Consultants and Two intermediate (2) Communications Consultants to develop digital content to support this digital transformation. The period of the Contract will be from the date of Contract award to June 13, 2022 The Contract will include options to extend the term of the Contract by up to two (2) additional six (6) month periods.